amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 151 - 160 of 993 reviews
NA
Ryan the technician was brilliant!!! 👍🏼
Ryan the technician was brilliant and very professional. He completed the task brilliantly onsite and explained everything to myself and my team step by step keeping us at ease. Thanks for your service Ryan.
Date of experience: June 5, 2025
Uc
Get quotes from other companies first
Extortionate prices .£300 to hang bit of food on string under drain cover . I could of done that for a fiver The whole time we used them hardly any poison eaten . No dead rats still movement . Wouldn't recommend. Although the technician was very good . ( the rating and review not aimed at tech ) Shop around first . They wanted £1000 for cctv drain survey . I got it done for £200 . Could of refunded some money back . Apparently charge £600 for a rat blocker in drain. Again do it yourself for £50 .also asked if I had talked to anyone else before contacting them . Alarm bells should of rang then If you have money to throw around give them a call
Date of experience: June 4, 2025
CA
Staff are always friendly.
Staff are always friendly. Efficient
Date of experience: June 4, 2025
UU
The service Technician Andrew Dalton
The local service Technician Andrew Dalton is a model employee at Rentokill his Knowledge is second to none he is very polite and courteous and will always have time to listen to my concerns and action them straight away Andrew always wears the appropriate PPE when working on my sites and follows all our health and safety Policy's /regulations
Date of experience: June 4, 2025
BS
Service Review
Very happy with the service received for our scheduled visits with Omar. He is always professional and approachable; he is always happy to explain any findings. Recent calls with the service team over the phone were also handled efficiently with solutions offered.
Date of experience: June 4, 2025
SH
Excellent
Excellent, prompt service, good communication and photographic evidence of job completion.
Date of experience: June 4, 2025
KJ
Helpful and Pro-active
Andrew turned up on time. He was polite, cheerful and very helpful and pro-active.
Date of experience: June 4, 2025
Ab
Pest control service contract
always sign in and get a permit to work always sign out correctly polite and efficient
Date of experience: June 4, 2025
SD
Sally did an amazing job
Sally did an amazing job. She gave us expert advice and recommended a plan of action. I trusted her knowledge and expertise. I definitely would recommend her and the team. Very satisfied. Exceptional.
Date of experience: June 3, 2025
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