amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 141 - 150 of 993 reviews
gm
Good service
Good service, reliable keeps us informed on work progress
Date of experience: June 5, 2025
CH
Craig is always helpful and a friendly…
Craig is always helpful and a friendly face to see
Date of experience: June 5, 2025
JJ
Excellent..... but....
The residential team were efficient and managed the call in a speedy professional matter.. The engineer was excellent, from initial contact to completion of the work, highly professional and courteous. However the first call centre representative was inefficient, kept asking the same question and felt more of a blocker than support staff, exasperating... however once transferred to the residential team a professional streamlined approach kicked in.
Date of experience: June 5, 2025
C
Carmel
US
Jason is the guy!
Jason is such a friendly guy with a really positive attitude. He’s very quick, thorough and reassuring. No sign of any furry friends, but he always points out anything that might risk changing that so we can make changes. Would highly recommend!
Date of experience: June 5, 2025
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