Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

A
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

997 total • Write a review

Showing 121 - 130 of 993 reviews
e
5 out of 5 stars

Made to feel at ease

Made to feel at ease. Friendly efficient service

Date of experience: June 12, 2025

Jw
5 out of 5 stars

If ever we have a problem Ian Meyers is…

If ever we have a problem Ian Meyers is always helpful and available.

Date of experience: June 12, 2025

L
5 out of 5 stars

Phoebe Briggs was amazing professional…

Phoebe Briggs was amazing professional and friendly. Would definitely recommend her

Date of experience: June 12, 2025

M
5 out of 5 stars

I am pleased because I received a full…

I am pleased because I received a full comprehensive service by a knowledgeable operative.

Date of experience: June 11, 2025

WI
5 out of 5 stars

very knowledgeable and professional in…

very knowledgeable and professional in approach and quiet swift process

Date of experience: June 11, 2025

M&
5 out of 5 stars

Excellent service

The technician Calum Grant is brilliant, always responds promptly if we have any issues and does an excellent job when he visits. He is a credit to Rentokil

Date of experience: June 10, 2025

M&
5 out of 5 stars

Excellent service

The technician Calum Grant is brilliant, always responds promptly if we have any issues and does an excellent job when he visits. He is a credit to Rentokil

Date of experience: June 10, 2025

NV
5 out of 5 stars

Very helpful and keeps us informed of…

Very helpful and keeps us informed of any issues and anything we can do to prevent

Date of experience: June 10, 2025

BM
5 out of 5 stars

Efficient effective

Efficient effective. People friendly and polite. Great.

Date of experience: June 9, 2025

KC
5 out of 5 stars

very quick to come out and efficient

very quick to come out and efficient

Date of experience: June 9, 2025

Previous1•••121314•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.