amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 111 - 120 of 993 reviews
GC
Failed to remove wasps in wall wrong…
Failed to remove wasps in wall wrong treatment given paid £287 for this absolute joke.Area manager visited after treatment told me lad sent to do the job was still learning!!!
Date of experience: June 13, 2025
AD
Very fast professional service
Very fast professional service. The man, Adrian who came to both out of hour call outs was great. He gave great advice and did great trying to locate the problem.
Date of experience: June 13, 2025
RB
Excellent service from Dave
Excellent service from Dave. Checked our site thoroughly and has great knowledge and experience.
Date of experience: June 13, 2025
MW
What an excellent service.
What an excellent service. Brilliant communication by the specialist Jake who visited 3 times to carry out the service. Polite, prompt, efficient and professional. Would recommend to anyone.
Date of experience: June 13, 2025
LA
Excellent
Jason visits our company on a regular basis, he is very polite and always happy to help with our questions, always thorough lets us know if any activity within the company has been detected so very informative
Date of experience: June 13, 2025
KH
Consistant staff attending site
Consistant staff attending site, building up a good relationship, proactive. The staff are friendly are reliable
Date of experience: June 13, 2025
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