Rental Escapes - Luxury Villa Rentals Reviews

Communication was key throughout my experience with Rental Escapes. There was obvious concern that all details were covered for me. The Agent in this case even called to confirm details during odd hours in order to prevent stress on my end. Thank you!!

Laura Muller has been extremely responsive and helpful during the booking process. She went out of her way to find the perfect home for our clients!

Very responsive and helpful! It was very easy to book our rental and Steph was very quick to answer all my questions. My only concern was paying the deposit via wire - credit card would be preferable for the protections that would offer but other than that, all was wonderful.

Hannah is what has made our experience so great. She is diligent, responds in a timely fashion, thinks through solutions to problems, large and small, and provides thoughtful options. She worked hard to find the right property and then worked with us to figure out accessibility issues related to our stay. She has been a pleasure to work with. Rob

I recently had the pleasure of coordinating a luxury villa rental through Rental Escapes for a stunning property in Sint Maarten, and I must say, it was an experience that truly exceeded expectations. The villa itself was nothing short of breathtaking, offering a perfect backdrop for our clients to unwind and bask in the much-needed relaxation they deserve. From what I've seen in other reviews, it's clear that Rental Escapes excels in providing a seamless booking process and stunning accommodations that cater to the luxury market. Many users have praised their fast and efficient service, as well as the beautiful quality of the properties listed. This reputation for excellence holds true, and it played a significant role in our positive experience. As for the interaction we had with our agent, I want to extend my gratitude for their assistance. They were polite, patient, and demonstrated a commitment to answering all our questions thoroughly. This level of service is essential in the luxury market, where attention to detail often makes all the difference for clients seeking an exceptional getaway. That said, I would like to offer some constructive feedback. During our initial call, we encountered some misunderstandings around the payment process. While the agent was incredibly helpful in addressing my concerns and guiding us through the necessary steps, it would have been beneficial if they had listened a bit more attentively to our specific preferences regarding how the payment situation should have been handled from the outset. A more careful listening approach could enhance communication and contribute to an even smoother process for future clients. Overall, our experience with Rental Escapes was wonderful, and I'm confident that with a bit of fine-tuning in communication, they will continue to thrive in the luxury villa rental market. Thank you for helping us create unforgettable memories for our clients!

Laura helped us to find the perfect getaway for some special birthdays. She was kind, courteous, and responsive to all of our questions and requirements. Thanks so much for helping us Laura. You made the experience a very pleasant one! Sharon

Awesome service. My representative worked with me the entire time.

Keith was great to work with. He took the time to answer all my questions. He made it so easy to reserve the villa.

Working with Amanda is always a pleasure. She is so enthusiastic and helpful. She provides a wide range of choices and my clients have always been so happy. I use Rental Escapes often because they always provide the best customer service as well as such a wide variety of villa choices.

Friendly and speedy service.

We had the possibility of reviewing multiple alternatives.

Erin was great and she answered my emails and my questions promptly.

Erin worked hard to find a villa that fulfilled all of our desires.

Amanda Singer was amazing worked with to make sure we got good prices very understanding. Can't wait for our renewal of vowels. My family is excited! Thanks again!

Communication and knowledge of Staff

Always a great experience with Rental Escapes.

I had a very great experience booking our luxury rental with Hannah. Hannah was able to answer all my questions and was a pleasure to work with. I look forward to booking in the future

Elina Toupin was the biggest help! She was informative, patient and professional. She answered every question my clients had and helped me close the sale. Truly a class act and possibly the reason why I will choose Rental Escapes for any client looking to stay in a villa

Erin O’Neill has been excellent to work with and very responsive and helpful. We are looking forward to our stay !

Booked with Rental Escape for the second time in 1 year and I have to say they know the meaning of luxury vacation. I went to Aruba first and now I can't wait for my trip to the Grand Caymans in September. Thanks Rental Escape.