Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
Beth has been absolutely fantastic from the start to finish of our sale. She made the whole process run smoothly and ensured it was as stress free as possible. We couldn’t recommend Beth highly enough, she is professional, friendly and an absolute asset to Prospect. Thank you again.
From our initial viewing appointment and throughout the purchase of our new home, Beth Murphy maintained regular contact with us even when the progression team became responsible for updating us. Her interest made the whole transaction seamless. Beth and the team in Prospect’s Warfield office have proved to be friendly, professional, helpful, supportive and proactive. Having bought and sold many properties in this area over the years we speak from experience and rate Beth and her team 10/10 and recommend them unreservedly.
The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.
My experience with Prospect based in Warfield was excellent. The employees are competent. I dealt with Beth, who is honest and very friendly. I want to extend a special thanks to Virginia for monitoring our case and chasing up both solicitors and other estate agents. She did everything she could to assist us in moving swiftly. We were able to complete everything on time thanks to the efforts of Beth and Virginia. Many thanks for providing us with a great service.
Chloe Reilly is the manager for my rental property at Prospect (Reading office) and she has always been extremely proffessional in her dealing with both myself and the tennant. She has arranged for all necessary repairs at the property to be undertaken promptly and at reasonable cost, and all rental negotions have always been concluded quickly and amicably between the parties involved thanks to Chloe's input and advice. Thank you Chloe for all your help!
Chloe and the team at Prospect have been brilliant managing my property for the last 6 years. Prompt communication and swift action when necessary always with the best interests of the landlord and tenants in mind.
Chloe Reilly is my main interface with Prospect concerning the management of rental properties. She is pro active, takes ownership of issues and understands the concept of completed staff work. She has strong interpersonal client skills and could easily capitalise on these to build confidence and tackle the ever more challenging housing regulations facing property management in the UK. Chloe epitomises the professional culture of Prospect Estate Agency.
