★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Stefano was very professional while being optimistic that I will get the property I placed an offer on. He also followed through with regular updates on the referencing and how to make the experience smooth for me.
My family and I got a great, spacious apartment in Reading through Stefano of Prospect. He had us in mind to call us whenever a property was available during our search. That was very helpful. Always watching out for our requirements.
My experience renting through Prospect Estate Agency…
My experience renting through PROSPECT was great! Checking out was even smooth and easy (although I was really nervous and asked questions, I was advised accordingly). Thanks to Kate Smith and the whole team for your excellence and professionalism.
I highly recommend. 🙏🏾
We had a first viewing with Natasha and she made the whole process wonderful. She was very knowledgeable and able to answer all our queries. All in all, a great experience and we ended up putting an offer in for the house :)
I’ve been prospects for more than two years. They are really professional and way attentive even for smaller issues which I quote. Sasha is wonderful in every aspect and thank you for the wonderful service so far.
Chole Reilly and team at Prospect have been taking care of my rental property for the past 5 years. Chole is always professional and quick to respond to queries. I appreciate having the team on hand to arrange any repairs that may need to be carried out. Very happy with service provided.
Virginia and the team made the sale of our house go much smoother than we could have ever imagined! Paul and Dan were excellent at securing the sale and then Virginia, with her exceptionally friendly nature, was brilliant post-sale keeping us informed every step of the way. Couldn’t recommend the Prospect team highly enough.
The ultimate level of kindness and understanding from Paul with my initial enquiry. Beth handled the rest with the utmost professionalism and calm. Moving house is a stressful process but I’m so glad to have had this team behind me. I couldn’t recommend them highly enough.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.