Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 961 - 970 of 996 reviews
A
5 out of 5 stars

Quick delivery

Quick delivery, luxury products

Date of experience: February 11, 2025

RH
5 out of 5 stars

Great service.

Delivery was quick and the quality of the pillows and duvet are excellent. Will definitely order again.

Date of experience: February 11, 2025

K
5 out of 5 stars

Pillow Talk…

Pillows arrived very promptly and were well packaged. So far so good in terms of use. I’m enjoying sleeping on them and they are maintaining their shape.

Date of experience: February 11, 2025

A
5 out of 5 stars

Ordered 2 soft pillows of which will be…

Ordered 2 soft pillows of which will be my 3rd order from PIAH. I've previously had 2 firm pillows and a duvet. Love them all and recommend to some friends at dinner the other night who have both now ordered as well. 😊

Date of experience: February 11, 2025

HW
5 out of 5 stars

Really happy with my new pillows

Really happy with my new pillows

Date of experience: February 10, 2025

G
5 out of 5 stars

Excellent product

Excellent product, fast service & well packaged. Unfortunately I mistook which pillows I’d been using in Premier Inn and ordered firm, which I’ve found too firm. I will definitely be ordering the soft pillows, as more than happy with service and quality offered by Premier Inn at home.

Date of experience: February 10, 2025

E
5 out of 5 stars

Speedy delivery and the pillows are…

Speedy delivery and the pillows are amazing!

Date of experience: February 10, 2025

ND
5 out of 5 stars

Pillows are brilliant- we got firm ones…

Pillows are brilliant- we got firm ones and they keep their shape and feel amazing to sleep on in. The duvet was thick, comfortable and gave us a good night sleep

Date of experience: February 10, 2025

BT
4 out of 5 stars

Very good purchase but difficult to…undo

Very good purchase but difficult to unpack

Date of experience: February 10, 2025

LG
5 out of 5 stars

Mattress protector

Great quality mattress protector,very pleased with it

Date of experience: February 10, 2025

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