Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total β€’ Write a review

Showing 71 - 80 of 996 reviews
SF
5 out of 5 stars

Excellent product and service

Excellent product and service

Date of experience: June 25, 2025

MN
1 out of 5 stars

Poor customer service they never replied

I was happy with the pillows for the first few days but the ones I got are firm and way too high for my neck. As I used them for a few days, I knew I had to keep them which was fine by me. I just needed to get the soft ones so I contacted their customer service if any discount. No reply. Still no reply for more than a month. I won’t come back again

Date of experience: June 25, 2025

RB
5 out of 5 stars

Love this bedding

Love this bedding, pillows just right and comfortable

Date of experience: June 25, 2025

MT
5 out of 5 stars

Really good quality I bought a super king duvet price was good to way better than any other duvet we have had will be upgrading my children's

Really good quality I bought a supeerking

Date of experience: June 25, 2025

sd
5 out of 5 stars

fantastic quality

Fantastic value fantastic quality, definitely recommend, sleeping now better than ever before

Date of experience: June 25, 2025

KA
5 out of 5 stars

Great pillows

Great pillows, good value and a better night's sleep.

Date of experience: June 25, 2025

ME
5 out of 5 stars

Comfortable pillows.

Comfortable pillows.

Date of experience: June 24, 2025

GM
5 out of 5 stars

Fast delivery. Great bedding.

Delivery was quick and sooner than expected. Bedding is soft and comfortable.

Date of experience: June 24, 2025

J
5 out of 5 stars

Easy to order and quick to arrive.

Easy to order and quick to arrive.

Date of experience: June 24, 2025

ME
5 out of 5 stars

Pillows are fabulous

Pillows are fabulous

Date of experience: June 24, 2025

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