Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total β€’ Write a review

Showing 161 - 170 of 996 reviews
GC
5 out of 5 stars

Delivered with care within the the…

Delivered with care within the the timescale give earlier in the day.

Date of experience: June 10, 2025

MD
5 out of 5 stars

Fast

Fast, prompt service & delivery.

Date of experience: June 10, 2025

DD
5 out of 5 stars

Customer service at it's very best.

Customer service at it's very best. A couple of issues caused by myself sorted out immediately by lovely staff

Date of experience: June 10, 2025

DB
4 out of 5 stars

Prompt fulfilment

Prompt fulfilment, nice product. The order form is a bit glitchy though!

Date of experience: June 10, 2025

JH
3 out of 5 stars

Great pillows but postage unfair

The pillows are great but ridiculous that it cost me Β£9.99 to have them delivered to NI which is part of the UK. I have bought pillows and duvets numerous times and there was never this shipping charge before.

Date of experience: June 10, 2025

K
5 out of 5 stars

Awesome service

Awesome service

Date of experience: June 10, 2025

CB
4 out of 5 stars

They are lovely pillows but not as soft…

They are lovely pillows but not as soft as I thought they would be, I had some a couple of years ago and they were softer and these were meant to be the same so obviously they have changed them which is a shame really x

Date of experience: June 9, 2025

P
5 out of 5 stars

Nice comfy pillows

Nice comfy pillows

Date of experience: June 9, 2025

GV
5 out of 5 stars

Excellent fast delivery very comfortable

Excellent fast delivery very comfortable

Date of experience: June 9, 2025

P
5 out of 5 stars

Excellent quality excellent service

Loved everything that I got super comfy super amazing 100% will be using again

Date of experience: June 9, 2025

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