My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.pls-solicitors.co.ukAll reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
P
Great experience
I had a great experience with PLS solicitors during the purchase of our property. They helped everthing progress smoothly and quickly responded to any questions I had. A special thankyou to Armi and her assistant Ruby who was really helpful throughout the process.
Date of experience: July 10, 2025
SE
Very helpful to me during what was a…
Very helpful to me during what was a stressful time I'd like to thank gemma wilson and her team they were absolutely wonderful
Date of experience: July 10, 2025
S
Syed
US
Excellent service
Alex and team at PLS solicitors were professional and gave an excellent service. As we all know home buying process is stressful. Having a good solicitor at your side is a plus. I must say they always respond to the queries/communication from start to finish. Overall it was a good experience putting aside normal stresses. However i would suggest to PLS to review their costing process because we were charged much higher than the original quote. I understand that few additional costs add up during the process but it should be added in the initial quotation so that clients know how much to spend
Date of experience: July 10, 2025
TZ
Overall not a good experience
The Customer relations is very poor.Feedbacks are poor.Imagine sending a sensitive document and no feedback about receipt of it.Just acquiring my first home and information provided does not feel adequate.Called PLS and told the team will get back to me, no one called back in over 24 hours.I had to call again the next and was told no one to speak to again.I hope the company improves.Not a good experience overall.
Date of experience: July 10, 2025
FA
Great Team
The team was really nice and professional. They made the process look easy even though it was tasking and at some point I felt really stressed. The communication was really good. In general, I am happy I chose PLS solicitors.
Date of experience: July 10, 2025
J
Johana
US
Outstanding Support from PLS Solicitors – Highly Recommended!
I couldn’t be happier with the help and support I received from PLS Solicitors, especially a big thank you to Natalie! As a first-time buyer, the whole process felt overwhelming at times, but PLS made it so much easier. They responded promptly to all my questions, kept me informed every step of the way, and ensured the communication — both in person and through their website — was always clear and smooth. Thanks to them, I’m now happily settled in my new home. 100% recommended!
Date of experience: July 10, 2025
CK
Outstanding support and professionalism…
Outstanding support and professionalism from PLS Solicitors (Lucy Hubbard’s team) I was initially reluctant, but was encouraged to go with a large conveyancing firm, managing a sale at one end of the country and a new-build purchase at the other. I’m so glad I followed my developer’s recommendation to work with PLS Solicitors, as they had extensive experience with the specific development I’m buying into — and it made all the difference. From start to finish, the team have been nothing short of exceptional: personable, responsive, knowledgeable, and always willing to go the extra mile. Eva and Caroline, in particular, have been a constant source of reassurance during what has been an traditionally immensely stressful process and life change. Their kindness and clarity really helped me feel supported, no matter how many questions I had....& I had many...not moved in 40 years. The firm’s portal and app are helpful additions — the case tracker, with its visual dashboard and timeline, made it easy to follow progress. While I had a few hiccups with the forms on the portal, the team were flexible and happily accepted everything via email when needed. A huge thank you to Lucy and her brilliant team for their professional excellence and truly personable care. I cannot recommend them highly enough!
Date of experience: July 9, 2025
TC
Highly Recommend
Would highly recommend using Liam Johnson, very responsive and has the clients best interests in place to get the deal done. Thanks again Liam, I will definitely be using again in the future.
Date of experience: July 9, 2025
ms
Fantastic service
Matthew always responded to any queries very quickly and professionally and made the whole process as easy as possible. Would highly recommend and would definitely use again.
Date of experience: July 9, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.