Overall not a good experience
The Customer relations is very poor.Feedbacks are poor.Imagine sending a sensitive document and no feedback about receipt of it.Just acquiring my first home and information provided does not feel adequate.Called PLS and told the team will get back to me, no one called back in over 24 hours.I had to call again the next and was told no one to speak to again.I hope the company improves.Not a good experience overall.