Great staff they are with you in every…
Great staff they are with you in every step helping,friendly and professional,thank you Ciara,Ashling and Darvla.I really enjoyed my courses there 😊

Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
Pitman Training receives a mix of reviews, with many customers praising the quality of the courses and the helpfulness of the staff. Reviewers frequently highlight positive experiences, noting excellent customer service and supportive tutors, particularly in locations like Waterford and Liverpool.
Many recommend the training programs, especially for professional exams, and appreciate the engaging learning environment. However, significant complaints arise regarding communication issues and perceived value for money. Several customers express frustration over unresponsive staff and unmet expectations regarding course support and materials. Overall, while many find value in the training provided, the inconsistency in service and support leads to a divided sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 97 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 4 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 97 most recent reviews.
“I could tell from the way he handled my enquiry that he was very caring and professional and had the customer's best...”
“I've booked AAT lvl 4 - sales person was amazing - I was told I'll get: - Videos and webinars - Really good tutor su...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 2.3 out of 5 (poor) | 2.1 out of 5 (poor) | — | 97 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: Pitman Training is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.1).
97 reviews of Pitman Training. Filter by what matters to you.
Great staff they are with you in every step helping,friendly and professional,thank you Ciara,Ashling and Darvla.I really enjoyed my courses there 😊
The Socrates software course with Pitman training in Lisbaun indust estate Galway was the best thing I ever did. Brilliant course which opened great opportunities for me. I went on to work as a medical secretary in a doctors practice and after one and half years doing this I now work as a clerical officer within the HSE. Would definitely recommend. And it's not expensive for the opportunities you get out of it.
I would avoid pitman if possible. I enquired about a legal secretarial course and had a fast response however when asking for a full prospectus of the course I was told they didn't have one. This should be a minimum requirement when promoting courses as it has details of what the course is, how its carried out etc. All the applying and speaking is done via email and is done very unprofessionally. This company is looking for money and were going to charge me so much more then needed.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 41% are 1–2★.
I took my AAT exams on Worcester branch, perfect atmosphere friendly and very helpful staff Strongly recommend
I did Typaz basic to correct my bad habits. The course was very basic and the range of exercises surprisingly limited. Course was completed within 2 weeks and minimal efforts but it only offered very small range of practice text. I’ve ended up achieving a good result but only because I bought another online course which was 5% of the price and offered me a lot more exercises. Staff was pleasant and I’m glad I’ve managed to complete the course but I will not be investing in further courses. Maybe good for those looking for secretarial qualifications but in hindsight it wasn’t a good value for money for me.
After speaking with the advisors at the centre I decided to enrol in the Medical Secretary course through Pitman Learning. They walk you through everything step by step and and offer encouragement and support. Many thanks to Lisa, Ruby and Olivia for helping me with my new career.
I have been really pleased with the support I have received from Lisa and her team in Liverpool. Having not studied for many years, I was apprehensive but they have helped and pushed me to complete the course and I feel very proud and relieved! Thank you Lisa very much!
I received good tutor support throughout my studies, and found the material to be comprehensive and easy to follow. I would recommend them to anyone looking to develop new skills to further their career.
Attended the Pitman centre in Edinburgh today to do the English exam for citizenship. I was turned away because I am unable to wear a mask for serious reasons.I have an exemption layard but the woman in charge, Moira, absolutely refused to budge and turned me away. I tried reasoning and offering to wait or do it at a later time or come to some kind of solution but she was not interested at all in trying to help in ANY way at all as if not being able to wear a mask were a choice. I called the police and I now have a case number and I will be taking this further. Since when has the UK be ome a country that discriminates against people who have serious problems ? This has caused me great inconvenience and expense as I have come from England for my exams as well as humiliation and anger. The other exam venue in Edinburgh had no suc h problem and respected my basic human rights. So if you are disabled in any way do not sign up with Pitman because you would find more sympathy in a prison I believe.
Completed meeting and minute training with Marion through my work. Training was excellent, engaging and have learned some very useful skills to take forward within my work. Thanks for your help Marion!
I started my course with Pitman- Dublin in May 2021. I thoroughly enjoyed every minute of it. The course was well taught and very easy and clear to follow. The course tutor answered questions promptly and the Training team were so nice and helpful. I highly recommend Pitman if you are truly serious about learning. Big thank you to Mike, Lucia and Ivana for their support and assistance.
Pitman Training have been great. I have sat 2 x exams at their Centre in Manchester now, the process of booking is quick and simple, you always receive confirmation back in a speedy fashion. The staff are lovely and make you feel very welcome and it has a very calming atmosphere which is important the morning of an exam, it helps me to remain calm and focused. Thank you Pitman :)
Great location, professional staff and spacious, comfortable office area in which to complete your assessment. Would highly recommend Pitman, Manchester to anyone working through AAT Accounting.
I tried to contact your branch in swords but so far no response .I asked for refund money. Due to enforced closures due to COVID the students were left to their own devices ,cannot give you any specialised help or advise if you need something explained. Due to the pandemic ,I got stuck with three children at home and I also continued the work to the full time. Health problems were later complications. Throughout this period there has been no great response from your Pitman's Swords branch also when I asked for at least a partial refund for a course which I did not complete , no one contacted me . Very poor service and no interest in student .€3.500 which I spent on the Legal Secretary courses is not value of money.
I done my SELT B1 TEST and it says on the email that I'll get my test result after one day and it also stated that its a same day result but I didn't mind about that so I was waiting for ages to get my result and I got nothing I tried to phone them and the guy I was speaking too was very rude and all the email I sent I didn't get any reply not recommend taking a B1 SELT HERE such a waste of time
Definitely wouldn’t use Pitman training Guildford again. I booked my AAT exam which was cancelled due to lockdown. I contacted them to rearrange and I was give a date. I then turned up on the rearranged date to find the center was closed. I rang the number on the website to get through to a very rude person telling me I was wrong even though I had an email to prove it. She then said she would ring me back. 30minutes of waiting outside of the centre later, I received a phone call from another lady telling me they had contacted me by email to cancel which I have no record of? I asked for my money back and gave her my bank details for a refund which I did not get. I complained to pitman training and they forwarded my email to the franchise owner in guildford. I received my money back but no apology. Customer service could definitely be improved.
You’ve flagged it up my reviews? Thank you for that ! Hopefully you can’t flag up the court judgement. Anyway I’m still waiting the documents testifying that HCPS training Watford paid in full the AAT level 3 course at the date of my enrolment 01/10/2019. The email sent to me by Claire Casey it’s just you’re usual bla bla bla . I haven’t received any material means the books that you provide with the course and the online access to AAT learning. What I had is an Excel 2013 not part of AAT that has a normal pitman validation test at the end. If you want I can send you the validation test that I should’ve done. After all you are saying that I’ve started AAT but just last week was ready for me the online course. At the same time you can’t provide any documents that the AAT was paid in my name in 2019/10/01.
I was looking for a Microsoft Excel course when I found Pitman Holborn, Krishma and Anita were great getting me set up and started. The course was easy to follow and intuitive, just what I was looking for, with support on hand if I got stuck, I’m looking forward to hopefully returning to complete the advanced course
Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
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