Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
Pitman Training receives a mix of reviews, with many customers praising the quality of the courses and the helpfulness of the staff. Reviewers frequently highlight positive experiences, noting excellent customer service and supportive tutors, particularly in locations like Waterford and Liverpool.
Many recommend the training programs, especially for professional exams, and appreciate the engaging learning environment. However, significant complaints arise regarding communication issues and perceived value for money. Several customers express frustration over unresponsive staff and unmet expectations regarding course support and materials. Overall, while many find value in the training provided, the inconsistency in service and support leads to a divided sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 97 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 4 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 97 most recent reviews.
“I could tell from the way he handled my enquiry that he was very caring and professional and had the customer's best...”
“I've booked AAT lvl 4 - sales person was amazing - I was told I'll get: - Videos and webinars - Really good tutor su...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 2.3 out of 5 (poor) | 2.1 out of 5 (poor) | — | 97 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: Pitman Training is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.1).
97 reviews of Pitman Training. Filter by what matters to you.
I sat my R03 exam this morning and i couldn't recommended a better place to sit an exam. It was very friendly and welcoming. The two ladies really cared about there candidates and how they had done. I have completed a couple of my previous exams at the same site.
Just completed the Microsoft office diploma. Staff were brilliant so helpful and friendly. Highly recommend going to pitman Dublin for any computer training. Would give them ten stars if it was possible
I truly believe this is a failing company as I emailed them 3 times regarding the course I would love to enroll.. the outcome : No answer! Afterwards I d cider to call them and ask if this specific course runs through the year, if I can do it online, etc ..I have given my email Adress, phone number - they also let me know they will send me a link with registration and payment,but did not receive anything…. This is is London Holborn branch… not sure what is going on, but I would advise anyone not to waste time, as they promise you something and literally they will never follow up! In the meantime I found Souters training centre spot on, so all in all bad experience, not worth the struggle! Even LSIB have similar courses and for them was not a problem to follow up with an email! Stay away from this company!
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 41% are 1–2★.
I Completed the excel courses offered by Pitman Training and found the courses to be very professional and provided great content. Both Gemma and David at the Nottingham Branch were knowledgeable and experienced and the training sessions were engaging and interactive. The course content was well-structured and easy to follow, and the trainers were always available to answer any questions I had. Overall, I would highly recommend this training company to anyone looking for professional training with great content. The trainers are experts in their field and are committed to helping their students succeed. If you’re looking to improve your skills and knowledge, this is the company for you!
Following up on your response. I asked was there a cooling off period from the course, the answer I was given was no, because the course was sent out. When I completed InDesign and Photoshop I was offered a partial refund. This was useless to me as I would not have got any kind of qualification at the end of the course. l would have lost alot of money, at that stage I had no choice but to continue. Don't tell me I was offered a refund, like you offered to reimburse everything to me for this useless Course. This is not the case at all. A friend of mine told me recently, that a while back he was in contact with Pitman about your Adobe course, apparently he was given the same amazing speech you gave me at the start. Please do not take me as a fool.
I attended my RO5 Exam 18th December 2023, this is the second time I have attended at Sheffield and I thought the service was again very professional. Made me feel at ease everything was explained clearly and staff were very helpful and accommodating
Been here today for an exam. The lady was lovely and welcoming. Offered me a drink when I arrived. Clearly explained the process and was on hand if needed. Clean and modern office.
I went here today for my exam this morning and the invigilator was amazing, put me at ease, was really friendly and even made me a cup of tea. Can’t praise him enough.
Thank you to Pitman Training (Edinburgh) for making me feel so welcome and relaxed at my AAT exam today. Excellent customer service.
I recently sat my AAT Synoptic Exam on Thursday morning and i couldn't recommended a better place to sit an exam. It was very friendly and welcoming and and a nice bright environment to sit the exam. But i would also say this is thanks to the 2 ladies in the reception area - I remember one was called Kristina and i forgot the other ladies name but both was amazing and helped me so much
Do not waste your money! I am months in and have had countless problems . I could not log in and found that Brighton is shut for 2 weeks . I struggled 2 weeks after that till the last emailed showed my DOB was wrong . HQ change my email causing 2 accounts and me having to resubmit by retyping my 1 st assessment on the other account. Now on my day off ready for 2nd assessment its locked . I cant do it and they shut Mondays. Text books have many mistakes and contradictory answers to online .
After several weeks of trying to get the Birmingham branch to answer their telephone, I finally contacted another branch who kindly said they would pass my details onto the Birmingham branch and would be sent an email containing information about the 3 courses i intended to take. I have more chance of speaking to Elvis than what I have with this branch. I find it ironic that Pitman teach secretarial courses when their own staff cannot carry out basic admin tasks such as answering the telephone and emailing. Have given up on this company before even starting a course -Disappointing
They advertise that you have your own tutor (Diarmuid), but he doesn't know anything about the course you are taking. He send the question to the 'customer service', and you get the response when you get it. I got the Payroll course and I haven't finished it cause they stop answering. I emailed my tutor and he never bother to answer back. Also, the book had many mistakes. I do not recommend it.
Neil and Dip who run both Watford and Enfield Centres are driven motivated ambitious and creative in how they manage their Centres and want the best for their students. Nothing is to much, the answer is Yes, what is the question?! Anyone thinking of taking a course at either centre, all I can say is do not hesitate. In these centres you are not alone and there is support with a smile! Neil and Dip also run an in-house recruitment so that by the time you have finished your course, if you are looking for employment they will probably have found you a job. Never did I expect the service with a smile I receive, I have almost completed my academics and looking at the possibility of starting a job in August - Happy customer :)
If I could give zero stars I would , they are nothing but a rip off all they care about is getting money off you and I was never told when I started that you can’t get out of the coarse if you decide it’s not for you or have other things going on in life I’m paying them over 3 grand for literally nothing the coarse is useless your paying to have their name on your cv that’s all save your time and money biggest regret of my life is signing that contract just don’t do it They also tried to take 130 out of my bank account twice in one day when I’m only menat to pay 30€ a week with no warning or head up or explanation whatsoever
Thank you for the opportunity to learn alongside you. I would like to thank the entire staff for their extraordinary support and professionalism. This training allowed me to acquire a deeper understanding of how Irish accounting functions. I would enthusiastically recommend Dublin's Pitman Training.
At the start of the year, i finished my Virtual Assistant Diploma with a Distinction. I cannot thank Neil, Dip and Fatouma enough for the support they have given me. This has lead me to land a role as an Executive Assistant at J.P Morgan! This course has lead me into a new career and learnt new skills, that i never thought imaginable. I definitely recommend Pitman Training to anyone, the team are so friendly and helpful.
Simon Black at Sheffield's Pitman's has been great. He has helped me when I have needed the help and support.
Big thank you to Hove branch!! Did my AAT level 4 with the company. Very happy with the level of service they provide. Thank you to Joy and Ian for their help throughout my course. And also big thank you to my tutor Mark Staton, for his support, advice and helping me to prepare for each exam.
Pitman Training is a leading provider of self-paced training courses and UK qualifications, with a rich history of over 180 years in the education sector. The company offers more than 250 recognized courses across a variety of subjects, including Information Technology, Business Management, Marketing, Visual Design, and Personal Development. With both online and in-person options available at over 65 centers in the UK and internationally, Pitman Training caters to individuals looking to enhance their skills, re-enter the workforce, or train groups. Targeting a diverse audience, including job seekers, professionals aiming for career advancement, and organizations seeking to upskill their employees, Pitman Training emphasizes practical learning through its unique training methodology. With a strong focus on equipping graduates with the skills needed to succeed in today’s job market, the company has facilitated over one million course completions, making it a trusted choice for learners worldwide.
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