Professional people who give good…
Professional people who give good service

Peonia Medical is a prominent provider of advanced aesthetics and skin treatments in the UK, with clinics located in Nottingham, Leicester, and London. Founded in 2015 by Dr. Tracy Xu, a qualified cosmetic surgeon with extensive training in plastic surgery, the company offers a comprehensive range of services including cosmetic surgery, skin management, and community aesthetic education. Peonia Medical emphasizes the integration of oriental aesthetic values with UK standards, aiming to deliver high-quality care tailored to individual client needs. The company is particularly noted for its use of the Thermage FLX machine, the only one of its kind in the East Midlands, Yorkshire, and North East areas. Peonia Medical's target market consists of individuals seeking professional and personalized aesthetic treatments, as well as those interested in education related to cosmetic medicine. With a commitment to excellence and rigorous standards, Peonia Medical strives to create a welcoming environment that prioritizes patient care and satisfaction.
Peonia Medical receives overwhelmingly positive feedback from its clients, with many praising the professionalism and expertise of Dr. Tracy Xu and her team.
Reviewers frequently highlight the friendly and informative staff, noting that they provide clear explanations about procedures, which contributes to a comfortable experience. Customers appreciate the fast service and the clean, welcoming environment, often mentioning the effectiveness of treatments like Ellanse injections and Botox. However, a few critical comments suggest concerns about the authenticity of reviews and the clinic's social media presence, with some perceiving a defensive attitude in response to feedback. Despite these minor criticisms, the overall sentiment remains highly favorable, with clients expressing satisfaction and a strong likelihood of recommending the clinic.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 131 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 4.3 | 4 |
| May 24 | 4.6 | 5 |
| Jun 24 | 5.0 | 5 |
| Jul 24 | 5.0 | 7 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“★★★★★ Amazing experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +4% | 131 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 |
Bottom line: Peonia Medical is #1 of 5 on overall rating in this group.
131 reviews of Peonia Medical. Filter by what matters to you.
Very professional and friendly service and local to where i live. I was treated very well during my 2 visits, very pleased with the surgery and recovery. I would recommend Peonia medical to anyone who needs private treatment .
I recently had my follow up treatment and am extremely pleased with the results. Dr Tracey gave me realistic expectations of my treatment results and everything was fully explained to me. I didn't feel rushed into anything and I was offered a robust aftercare package. Being able to contact the team on WhatsApp made it feel more accessible too. All in all, I'm very pleased with the outcome and would happily go to Dr Tracey again.
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Meeting with Dr Tracy Xu for my upcoming surgery was a delightful experience. Her thorough assessment put me at ease, and I'm eagerly anticipating the procedure.
Professional services and super helpful staff
Very professional doctor and team. Dr. Tracy is very patient and friendly. I would recommend her to my friends.
许医生和Tracy一如既往地专业和有耐心,跟着许医生治疗了几次,都很满意,以后也会继续选择许医生!
Peonia Medical is a prominent provider of advanced aesthetics and skin treatments in the UK, with clinics located in Nottingham, Leicester, and London. Founded in 2015 by Dr. Tracy Xu, a qualified cosmetic surgeon with extensive training in plastic surgery, the company offers a comprehensive range of services including cosmetic surgery, skin management, and community aesthetic education. Peonia Medical emphasizes the integration of oriental aesthetic values with UK standards, aiming to deliver high-quality care tailored to individual client needs. The company is particularly noted for its use of the Thermage FLX machine, the only one of its kind in the East Midlands, Yorkshire, and North East areas. Peonia Medical's target market consists of individuals seeking professional and personalized aesthetic treatments, as well as those interested in education related to cosmetic medicine. With a commitment to excellence and rigorous standards, Peonia Medical strives to create a welcoming environment that prioritizes patient care and satisfaction.
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