Grateful for the Excellence!
Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!
4.2
Great
1,000 reviews
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Review summary
PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
"From Frustration to Satisfaction – Thanks to Maria & Mia"
I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.
Lovely conveyancing experience. Donna is a star!
First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.
Eleanor and Alana were both great
Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!
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www.pcslegal.co.ukAll reviews
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Showing 11 - 20 of 996 reviews
MR
The best and quickest service level.
The best and quickest service level.
Date of experience: July 5, 2025
DH
Very helpful
Very helpful. Always happy to help, kept me updated throughout the process.
Date of experience: July 5, 2025
K
Kunwar
US
Jeanette Cook
Jeanette Cook, who was our representative, and must say she is one of the most professional solicitor we have deal with. Amazing and prompt communication. Everybody who is buying or selling property, choose PCS legal and Jeanette. I am definitely recommend her for my known people and hope to do business with her in the future. Many thanks , Jeanette, for your help.
Date of experience: July 5, 2025
S
Selina
US
Phenomenal service from Paige & Maddy.
Phenomenal service from Paige & Maddy. Every query answered within 24 hours and completed within 49 days! Could have been sooner, but I held up the process a little when I was on holiday. Honestly could not recommend the team enough, huge thank you!
Date of experience: July 4, 2025
O
Oliver
US
Thank you!
Amy & Matthew were brilliant during our house buying process. We were told that this process could be extremely long and difficult, however we had incredibly fast responses and support from our solicitors, which meant we didn't face any of this difficulties.
Date of experience: July 4, 2025
C
Charlie
US
DO NOT USE THEM
DO NOT USE THEM We were mislead at every stage. We had a different person take on our case when our current solicitor was on leave. Considering we were told we ready to exchange, the new person proceeded to tell us majority of our documents were still outstanding. Not long after this our solicitor ‘disappeared’. They Lied at every point and held us to ransom of not completing our sale when we proceeded to complain. Nail on the coffin is now receiving all our documents and land registry info 1.5 years later. Please do not use them.
Date of experience: July 3, 2025
w
wayne
US
Helpful team
I had a great experience with PCS Legal for the conveyancing process of selling my property. Donna, Samuel and Edward were incredibly helpful and responsive throughout. Their communication was prompt, and they kept me updated every step of the way, especially when liaising with the buyer's solicitor. I really appreciated how quickly they addressed the buyer's inquiries and made sure all necessary documents were provided on time. I recommend PCS Legal for anyone needing conveyancing services.
Date of experience: July 3, 2025
S
Sunshine
US
PCS Legal
PCS Legal, did my conveyancing of both sale and purchase, they are excellent at communication, especially my solicitor Sonia Fransener, she never left me waiting on her and I am sure her and the team are very busy. She always emailed ASAP and also would call when that was the better mode for communication. It was a stressful time that dragged on, but PCS were always on hand to help smooth any uncertainty. Thank you.
Date of experience: July 3, 2025
DL
The process to buy house was very fast…
The process to buy house was very fast that I did not expect . Your team had worked very well to conclude the process without any delay . I appreciate your work .At last I would like to say ‘ Big thank you ‘ to the team who had handled my work .
Date of experience: July 3, 2025
B
BRADSHAW
US
Shockingly Slow and Unreliable – Costing Us Our House Sale …
I would strongly advise against using these conveyancing solicitors. Their service has been unacceptably slow at every stage, with weeks of delays for simple tasks. Emails go unanswered unless chased repeatedly, and promised callbacks or updates never materialise. They advertise being open until 8pm, but in reality, after 5:30pm, you just get an answering service saying everyone has gone home—with empty promises that someone will contact you "tomorrow" (they never do). Due to their constant delays and lack of urgency, we are now at risk of losing our house sale. Even when aware of this, they still couldn’t be bothered to call us as promised. The customer service is appalling, with no accountability or professionalism. Avoid if you need a timely, stress-free transaction.
Date of experience: July 2, 2025
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