Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 871 - 880 of 996 reviews
SR
4 out of 5 stars

Prompt and efficient service with…

Prompt and efficient service with courtesy

Date of experience: June 7, 2023

CR
5 out of 5 stars

Just come back from a cruise & F1

Just come back from a cruise, followed by a trip to the Spanish F1 Grand Prix, all arranged by Paramount. Very impressed with the organisation. Staff who we booked through were very efficient and helped us with the other websites we needed (cruise line, airline, etc). Reps at the F1 were just as good making sure we had a great experience. Full marks all round.

Date of experience: June 7, 2023

SM
5 out of 5 stars

Very clear easy booking process

Very clear easy booking process. The consultant andreia helped to book n made easy for us. Hoping the best cruise experience as it will be the ur first ever cruise. Thanks

Date of experience: June 6, 2023

RS
5 out of 5 stars

Andreia was very helpful and…

Andreia was very helpful and cooperative.

Date of experience: June 6, 2023

tk
5 out of 5 stars

Having made one or two enquiries with…

Having made one or two enquiries with other travel companies that never came back to me I had the totally opposite experience with Paramount. They were clear and concise and I booked my holiday in 10 minutes with all my queries answered.

Date of experience: June 2, 2023

CK
5 out of 5 stars

Great experience for booking our first…

Great experience for booking our first cruise holiday, quick and easy, would recommend

Date of experience: June 1, 2023

L
5 out of 5 stars

We booked through Paramount previously…

We booked through Paramount previously and the service/trip was excellent. We’ve booked another 2 trips with them for next year! Ask for Mo - he’ll sort you out!

Date of experience: May 31, 2023

A
5 out of 5 stars

The agent who dealt with my enquiry was…Andreia Silva

The agent who dealt with my enquiry was very helpful and professional and helped me with the booking process getting me the best deal possible.

Date of experience: May 26, 2023

J
5 out of 5 stars

Simple

Simple Informative and easy to arrange Robin very helpful and knowledgeable

Date of experience: May 26, 2023

SP
5 out of 5 stars

All my enquiries were responded to by…

All my enquiries were responded to by email very quickly with great information. Can't fault the booking process. Very user friendly and efficient.

Date of experience: May 25, 2023

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