Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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Showing 701 - 710 of 996 reviews
M

Rob was so kind, he explained all we needed to know and more!

Rob talked me through everything I needed to know, he explained and answered all of my questions, he was very helpful, courteous and kind. This is my first cruise, my sisters too, and it’s a big one. Rob has ensured we are going to make the most of this fantastic experience!

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Mg

Very helpful and pleasant with great…

Very helpful and pleasant with great knowledge, pleasure using them.

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DS

Fantastic Holiday Package booked through Paramount Cruises with Andreia

We have just embarked on a fantastic holiday with MSC, arranged through Paramount Cruises with the assistance of Andreia Silva. After thoroughly researching various travel agents, we found Paramount to offer the most competitive rates. Andreia has proven to be exceptionally responsive, promptly addressing any inquiries we had. Our current 31-day cruise, spanning from Southampton to Abu Dhabi for the F1 finale, has been a very easy process. We absolutely recommend booking through Paramount for several reasons, starting with their pricing, significantly more affordable than booking directly through MSC and with the cheapest quotes (we received from 10 different agencies). Additionally, Andreia's quick, friendly and detailed communication, has made our booking process very smooth. As of now, we have reached our second destination in Spain, and so far has been a superb experience, we give Andreia and Paramount Cruises a perfect 10/10 rating overall.

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JC

Friendly ,helpful staff

Our booking was made easy by friendly and helpful staff Mo and Robin .looking forward now to the holiday and hope everything goes as smoothly as the booking procedure.

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FM

Perfect Virgin Voyage Experience

Saw an incredible deal on Facebook for a Virgin Voyage with an insane amount of spend on board. Was a little hesitant to do all the dealings through WhatsApp, however, it was plain sailing. Everything booked smoothly, as soon as I saw everything in the VirginVoyage app I knew it had all been taken care of. Will 100% book through Paramount again!

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JE

The lDy was excellent and very helpful

The lDy was excellent and very helpful

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dJ

Great communication and help from Mo

Great communication and help from Mo

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c

Super helpful

Super helpful, friendly and knowledgeable

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G

Very prompt response and efficient…

Very prompt response and efficient handling of our queries as this is our first cruise

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T

Polite and very easy booking

Polite and very easy booking

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