Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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BS

Bill Strang

5 out of 5 stars
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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JB

Jane Blandford

5 out of 5 stars
Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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MJ

Mr John Keegan

5 out of 5 stars
Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP

Ron Preston

5 out of 5 stars
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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All reviews

1,000 total • Write a review

Showing 711 - 720 of 996 reviews
CC

Mo was very helpful

Mo was very helpful, listened to what we wanted & answered all questions.

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HR

Fantastic customer service

Fantastic customer service from Tina booking for Oz F1 cruise 2024. Thank you for all your help.

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SH

Booked our cruise with Tina

Booked our cruise with Tina, who was very professional and answered all my questions competently. so far I am impressed.

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PM

Quote for my cruise prompt.

Given a quote for my cruise very prompt. Cruise booked with no hassle.

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SR

How to treat a customer

Mo was most helpful and could not have done any more

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SM

Mo was amazing from start to finish

Mo was amazing from start to finish

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KC

Good service

Left message and was contacted within minutes, any queries were answered and service was very good

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S

Personalised service

Personalised service. Speedy and efficient.

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CH

Friendly and Informative representative…

Friendly and Informative representative who did phone back. Booking very easy with his help

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K

South America A excellent communication via email and…

A excellent communication via email and phone calls. Robin was extremely helpful with lots of different quote and small questions- even answering calls at 6.30pm. Would recommend the booking system .

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