Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BS
Robin guided us through our booking…

Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip

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Cruise holiday

extremely helpful and provided all the information I needed in a timely manner

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Repeat customers so happy again!

We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!

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RP
Andreia was *****

Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre-cruise hotel stay. We are looking forward to the cruise.

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Showing 681 - 690 of 996 reviews
mp

Mo was great to deal with over the…

Mo was great to deal with over the phone when booking my cruise. Paramount were the only company to give us a better price and more on board spends than other companies I got quotes from. Would highly recommend.

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cJ

The lovely mo abiola did the booking…

The lovely mo abiola did the booking for us. We had booked another one to Casablanca but it was cancelled. He was helpful and cheerful. Xx

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c

Very helpful and quick responses

Very helpful and quick responses

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BO

Absolutely fantastic!

Just went on a cruise from Sydney to Singapore with a four night stay in Sydney and a Two night stay in Singapore. From my initial inquiry about this cruise to getting back the organisation from Patrick and the Paramount team was second to none. The hotels recommended were perfect, transfers were on time, and the ship Paramount suggested was incredible. I don't ever see me booking with any other company again. Thank you.

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c

First cruise..great knowledge and…

First cruise..great knowledge and advice..

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D

Christmas Cruise 2023

Good service when booking...helpful staff.. happy with all aspects of cruise

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SS

Good response to request for…

Good response to request for information. It was refreshing to have an advisor who wasn’t ‘pushing’ for a sale. We were left to think about our options and make the contact to book the cruise. Thank you

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sm

Very quick to come back with…

Very quick to come back with information, Tina very helpful and informative - not pushy at all - she was just happy to help definitely will be using Paramount Cruises again

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JM

Great service from Catin very…

Great service from Catin very professional and efficient ! Booking was easy and we were well informed, we will definitely use Paramount again

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C

Caitlin was very helpful and patient…

Caitlin was very helpful and patient without being pushy with any questions I had from the moment I rang to booking.

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