Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
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Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
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Contact info
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Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 151 - 160 of 996 reviews
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.Bob
US
Cape Town to Mauritius cruise
We've used Paramount Cruises a number of times now, and as always, our latest holiday (Cape Town - Mauritius) went off smoothly and without a hitch. Hotels were good (esp Zest Boutique in Cape Town) and transfers, as always, were spot on.
Date of experience: February 6, 2025
AA
Fantastic and helpful
Our booking was a last minute thing and Mikey was fantastic at sorting everything for us
Date of experience: January 31, 2025
AC
Andreia was very helpful
Andreia was very helpful, and tried her best to accommodate my specific requests
Date of experience: January 30, 2025
CP
Robin was an excellent and very…
Robin was an excellent and very friendly advisor booking our Virgin cruise for us with the best discounts we could find online and answering all our questions. Very knowledgeable about the cruise line and finding us an optimal room on board.
Date of experience: January 30, 2025
LS
Mikey EXCELLENT
Mikey very helpful and patient through the whole process to completion of booking
Date of experience: January 30, 2025
BT
Personable, patient and knowledgeable
On contacting Paramount, I got quickly through to Mikey, who was very good indeed. Not only was he knowledgeable and did exactly what he said he would in terms of calling me, etc, but he was hugely personable too. Availability of some aspects of our trip was sketchy, but he patiently handled everything and I came away from the call very confident in our arrangements.
Date of experience: January 30, 2025
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