Review summary

Orbital Fasteners is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

See what reviewers are saying

PJ
Perfectly packaged and arrived as…

Perfectly packaged and arrived as promised .

As always very good service

As always very good service

M
Very quick delivery

Very quick delivery, good communication on faulty item

J
Easy to use website

Easy to use website. Great choice reasonable prices . Excellent delivery service. Helpful communication. Products (brass nuts and bolts) were good quality, packed well and exactly as described.

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All reviews

1,000 total • Write a review

Showing 411 - 420 of 996 reviews
PH
5 out of 5 stars

Quick prompt delivery

Quick prompt delivery

Date of experience: March 5, 2025

JG
5 out of 5 stars

Excellent service will definitely use…

Excellent service will definitely use again

Date of experience: March 4, 2025

MS
5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Michael on your counter. Came in not knowing what I fully needed or what was the best for the job I had but Michael spent time to explain everything to me in a clear and concise way. Well done Michael you should be recognised by management

Date of experience: March 4, 2025

SR
5 out of 5 stars

Fine.

Good range of products. Good prices Good service and delivery It would be good if they had more delivery options for items of 3 metres long. Not over 3m; just 3m.

Date of experience: March 3, 2025

TP
5 out of 5 stars

Brilliant service just missing a…

Brilliant service just missing a catalogue.

Date of experience: March 3, 2025

rc
5 out of 5 stars

Easy to fid quality products at good…

Easy to fid quality products at good price

Date of experience: March 3, 2025

GB
5 out of 5 stars

They deal with discrepancies promptly.

It may not be on this order but I received some channel nuts and one was M10 rather than M12. Also some of Orbital’s unistrut compatible products have different fixing centres but they gave me a refund on those. Obviously, it’s only an issue if you need the fixings to line up. Both issues were resolved quickly and without argument.

Date of experience: March 3, 2025

T

TC

US

5 out of 5 stars

Great service

Great service

Date of experience: March 3, 2025

RS
5 out of 5 stars

Good stockholding and reliable delivery

Good stockholding and reliable delivery

Date of experience: March 3, 2025

pm
5 out of 5 stars

excellent service

easy to order next day dleivery top notch service

Date of experience: March 3, 2025

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