Excellent service
Excellent service Delivery made on time Well done to all involved

Reviewers of Online Pound Store express a generally positive experience, particularly praising the speed of delivery and the quality of customer service. Many customers highlight that their orders arrive quickly, often within a day, and appreciate the competitive pricing on various products. However, there are notable complaints regarding order fulfillment and communication issues. Some consumers report never receiving their items or facing difficulties with refunds, citing unresponsive email communication. Additionally, a few customers mention receiving damaged or incomplete orders, which detracts from their overall satisfaction. Despite these concerns, the majority of feedback reflects a positive sentiment towards the store's efficiency and product offerings.
3 weeks ago
I'm in a bit of a pickle. I sometimes order from here because it's a really great business, but today there's nothing in stock. I like to stock up on noodles, crisps, things like that sometimes a few... See more
A month ago
I placed an order on 5th November and have never received any correspondence or item. Emails bouncing back. Not sure what to do re refund
Excellent service Delivery made on time Well done to all involved
Couldn’t get my hair dye anywhere so tried here for the first time. They had my dye in stock, good price and delivery was great as well. Would definitely use again.
I think it’s hit and miss with this company. I believe they are telling me my parcel was lost in transit but when looking at the parcel size online it was saying 10 cm x 10 cm if you can fit eight bottles of Talc and dogs bags carpet freshener candle several other items into that box, makes me think that they never sent items after waiting 10 days, I emailed the company which said they would send a refund to my bank. Let’s see if that happens. So good luck if you order from them
First time customer but will definitely shop here again. Ordered 6 cans of disinfectant spray yesterday and they arrived today. Can not fault the speed of the service and will come back to get more when I need it! Thank you so much 5* Order: #531425
Delivered on time
Decent prices, great variety. Quick delivery
I was very pleased with price of my purchases. Also how quick they arrived and I will certainly be buying again.
The order arrived very quickly and I am very happy with the items.
Excellent very quick delivery great product
Would highly recommend my order came in 2 days and was packaged great, communication fantastic and brilliant price.
5 star customer service. Item missing from order and Ben went above and beyond refunding straight away, sourcing missing item, and resending with free postage. Well done! 👏👏👏
Very fast very efficient service a small problem dealt with straight away in a very helpful friendly manner x will definitely purchased from company again Ben you were a pleasure to deal with thank you
From ordering to delivery everthing was perfect fantastic value Would order again Thank you to your team.
AVOID........ POOR CUSTOMER SERVICE. Order arrived damaged, not couriers fault. After messaging several times, they need photos before they can help. Didn't think of taking photos before putting things in the bin. If they can't believe their customers, they won't be getting my custom again. First and last order.
First order with this Seller. Absolutely delighted with whole process. Great items, well packed. Delivered well. Great value. Excellent communication right fro time of order to delivery at door.
Fantastic prizes and quick delivery
Although I gave instructions for item to be left in porch, it was left outside where I literally caught someone trying to steal it. I did notice you had printed in very large text all done the side of the box 'please leave inside the porch' - this was completely ignored by the delivery person. Won't be shopping online from here again.
My items were shipped super fast but unfortunately my plate that I ordered came chipped. It was super cheap so I’ve just decided to just leave but it’s a shame it’s chipped as I can’t really give it as a gift now😩.
5* service. Order delivered within days, will definitely be ordering again and would recommend to others
Fast delivery,great price, packaged well 5* will order again
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Online Pound Store is a UK-based online retailer specializing in affordable household products across various categories, including home, cleaning, health, and beauty. The company offers a wide range of everyday essentials, all priced at £1 or more, making it an attractive option for budget-conscious consumers. By partnering with well-known brands, Online Pound Store provides customers with quality items at competitive prices. The target market for Online Pound Store includes families, individuals, and anyone seeking to save money on everyday products without compromising on quality. Shoppers can browse through popular categories and new arrivals on the website, www.onlinepoundstore.co.uk, to find essential items such as personal care products, cleaning supplies, and snacks. With its commitment to affordability, Online Pound Store aims to be a go-to destination for value-driven consumers in the food and beverages sector and beyond.
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