
Number One Shoes is a retail company based in New Zealand, specializing in a wide range of footwear for the entire family. The company provides customers with affordable styles and a selection of top brands, making it easy to find the perfect pair of shoes for various occasions. Their offerings include casual shoes, sports footwear, work shoes, and more, catering to diverse tastes and needs. Targeting a broad customer base, Number One Shoes aims to serve individuals seeking quality and cost-effective footwear solutions. The company's website, www.numberoneshoes.co.nz, promotes frequent sales, including discounts of up to 50% off storewide, ensuring that customers have access to competitive pricing on popular shoe brands. With a focus on accessibility and variety, Number One Shoes remains a convenient destination for shoppers looking for reliable and stylish footwear options.
Number One Shoes receives overwhelmingly negative feedback from customers, with many expressing frustration over poor product quality and inadequate customer service. Reviewers frequently report issues with shoes, such as mismatched sizes, rapid deterioration, and discomfort during use.
For instance, a customer noted that school shoes collapsed within months, while another mentioned that running shoes were unwearable after just two uses. Additionally, slow processing times for orders and unhelpful staff contribute to a disappointing shopping experience. However, a few positive reviews highlight friendly staff and satisfactory service at specific locations, suggesting that experiences may vary by store. Overall, the sentiment leans heavily towards dissatisfaction, with many customers advising against purchasing from Number One Shoes.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 19 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
“Everytime I have been here, I have been greeted, found friendly staff”
“Contacted customer service who took an extremely long time to respond”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | — | 19 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Number One Shoes is #4 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 1.8).
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Number One Shoes is a retail company based in New Zealand, specializing in a wide range of footwear for the entire family. The company provides customers with affordable styles and a selection of top brands, making it easy to find the perfect pair of shoes for various occasions. Their offerings include casual shoes, sports footwear, work shoes, and more, catering to diverse tastes and needs. Targeting a broad customer base, Number One Shoes aims to serve individuals seeking quality and cost-effective footwear solutions. The company's website, www.numberoneshoes.co.nz, promotes frequent sales, including discounts of up to 50% off storewide, ensuring that customers have access to competitive pricing on popular shoe brands. With a focus on accessibility and variety, Number One Shoes remains a convenient destination for shoppers looking for reliable and stylish footwear options.
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