The final document didn't show and the…
The final document didn't show and the email asking for help and clarification has never been answered.
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3.9
Great
804 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Certificate was not generated
Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
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I was not able to receive a…
I was not able to receive a certificate!! Unacceptable
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Economy Covid Self test kit
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
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Company details
Information provided by various external sources
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Contact info
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Website
www.nowtest.com
All reviews
804 total • Write a review
Showing 461 - 470 of 800 reviews
MR
The test arrived very promptly and the…
The test arrived very promptly and the instructions were clear. Still don't know why we had to pay£17 50 for them when they are the same as the NHS free ones.
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c
Great experience using Now Test
Great experience using Now Test for travel to the UK. Test arrived as scheduled and was waiting at the hotel upon our arrival for our Day 2 test. The written instructions in the box and the instructional video were easy to follow. The result verification was very fast and the certificate was quickly sent and usable for re-entry in the EU. Would definitely use again and highly recommend it
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VJ
Package came before I landed back in…
Package came before I landed back in the UK very easy to use , got a quick response back for my test.
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AD
Smooth process, easy to use
Easy purchase process. Fast shipping. Steps very easy to follow for uploading photo and results. Confirmation arrived within minutes (this was on a weeknight early evening). I haven't used any other test providers to compare to. I would use NowTest again. Tip: Around the time the test kit arrives you'll receive an email reminding you to scan the QR code on the test to get started. If it's your first time doing this for a trip abroad (and it's a short trip so the kit has arrived before you departed), it's a bit confusing and it seems like you need to do this straight away, but it actually refers to doing the test on your return. Check the kit is inside the mailing bag then put it away until you return. When you return open the kit, log in to NowTest on your phone's browser and scan the code on the test cassette and follow the instructions.
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C
We struggled to get two tests
We struggled to get two tests. We had to order separately on different email accounts, so it was very longwinding. When the tests were received the instructions were very misleading.
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