Norama Spa & Wellness is a beauty and wellness establishment that offers spa and wellness services to clients. The business likely provides treatments such as massages, facials, body treatments, and other relaxation and rejuvenation services. As a spa and wellness center, it focuses on promoting health, beauty, and overall well-being through various therapeutic and cosmetic treatments.
Norama Spa & Wellness receives mixed feedback from its customers, with a notable number expressing dissatisfaction. While some reviewers highlight exceptional experiences, particularly praising treatments like deep cleansing and massages, others report significant issues, especially with nail services.
Complaints about broken nails shortly after treatment and the cancellation of appointments have left many feeling frustrated. Additionally, there are concerns regarding the professionalism of the staff and the overall service quality. Despite a few positive mentions of the ambiance and product quality, the negative experiences seem to overshadow the positives. Overall, the sentiment leans towards disappointment, with many customers feeling that the service does not meet their expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.7 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“Mit første besøg”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.7 out of 5 (poor) | 0 out of 100 | — | 9 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
Bottom line: Norama Spa & Wellness is #5 of 5 on overall rating in this group.
9 reviews of Norama Spa & Wellness. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Quick answers to the questions people ask most.
Norama Spa & Wellness offers a comprehensive range of services including therapeutic massages, facial treatments, body wraps, aromatherapy, and wellness consultations. We also provide specialized treatments like hot stone therapy, deep tissue massage, and anti-aging skincare services.
We are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours may vary, so please call ahead to confirm availability.
You can book appointments by calling us directly, visiting our website's online booking system, or stopping by our location in person. We recommend booking in advance, especially for weekend appointments.
We require 24-hour notice for appointment cancellations to avoid charges. Cancellations made less than 24 hours in advance or no-shows will be charged 50% of the service fee.
Yes, we offer various spa packages combining multiple services at discounted rates. We also have monthly membership options that provide reduced pricing on services and priority booking for regular clients.
First-time clients will complete a brief health and wellness questionnaire to ensure we provide the most suitable treatments. We'll also give you a tour of our facilities and discuss your specific needs and preferences with our staff.
We use high-quality, hypoallergenic products and can customize treatments for sensitive skin conditions. Please inform us of any allergies or skin sensitivities when booking so we can prepare appropriate products for your treatment.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 56% are 1–2★.
Yes, we offer gift certificates for individual services, spa packages, or dollar amounts. Gift certificates can be purchased in-person, over the phone, or through our website and are valid for one year from purchase date.
We accept cash, all major credit cards, and debit cards. We also offer flexible payment plans for certain wellness programs and accept HSA/FSA cards for qualifying treatments.
Yes, we provide complimentary parking for all clients in our dedicated parking lot. Additional street parking is also available nearby if needed.
Norama Spa & Wellness is a beauty and wellness establishment that offers spa and wellness services to clients. The business likely provides treatments such as massages, facials, body treatments, and other relaxation and rejuvenation services. As a spa and wellness center, it focuses on promoting health, beauty, and overall well-being through various therapeutic and cosmetic treatments.
This profile hasn't been claimed by the business owner.
