National Geographic Magazine

I only subscribed the digital edition which is great value, specially having in mind that it also grants access to the whole archive of NGM. Re. support I only have one complaint: every time I renew my subscription it takes 1 to 2 days until it is processed, meaning I loose access meanwhile. That's not an issue but I guess it would be so easy to include a warning on the subscription process and/or the confirmation e-mail I'm sent. And this mostly happens because I am supposed to receive a reminder e-mail a couple of months before expiration. Which I didn't get.

Very happy with the Customer support I've received, never had a "real" problem. The address change process is a little bit convoluted, especially for International subscribers, but once you've gotten through it you shouldn't have any further issues. Very happy with the content of the magazine, the Society reports on topical subjects that affect society globally in socioeconomic, cultural, and geographic ways. As well as ecological impact of humanity and how nature adapts.

purchased an online subscription. was billed $69, then $73. waited a few days thinking one charge would go away. Finally got a customer service rep in India or Philippines who could only say "I'm sorry" or "I do apologize" with every response. Words like "the system", "automatic", and "I am "just a service representative" strung together as only a non-native English speaker could do. Many organizations have excellent international customer service departments, but apparently no one at National Geographic possesses the critical thinking skills to evaluate their service.

I am a subscriber for 26 years and had two requests during this time resp. changing my address which both were done in less than an hour. I am more than pleased with the handle of my requests and for sure am still an enthusiastic reader of the National Geographic Magazine.

Quick subscription renewal, immaculate so far mail delivery, majority of articles fall in the interesting category albeit more space and JWST information would be appreciated

NG officials ensured that the communication and payment processing went very well. They are awesome. Especially, the two personnel who communicated with me. National Geographic is awesome!

A brilliant resolution about my subscription renewal date of Nov next year . A pity I missed a number of issues of the magazine I ca n live with that .i became at subscriber when I was 15 having had a Sunday school teacher enthuse me as he gave us in his class a window on another world outside our small East Yorkshire village but still going strong- ish at 83

Amazing! Totally worth it.

Quality and variety I enjoy the diversity and quality of the articles. Please refer to my email about sending me the issues not received: October 2024 until May 2025

Since I received a life membership, National Geographic magazines have been part of my life. I always look forward receiving the magazine. It keeps me up to date about relevant issues the world is debating and experiencing, like the article on viruses during the Covid pariod.The pictures are wonderul and I admire the explorers, their dedication, and discoveries.

For somebody who wants or needs english as a second language a subscription to the magazine is the best way to start becoming familiar with it I have been reading it , etarting with the pictures botton line and it has helped me a lot during many years And it also helps a lot with the knowledge of other cultures

quick efficient solution to my problem concerning my lifetime membership to this amazing publication

Arrives just a little late. But the issues are timeless. Subscribing was the best thing I ever did. Thanks.

Als geschenk voor mijn 25ste verjaardag ontving ik een levenslang National Geographic-abonnement. Mijn leeftijd is nu 79. Tot op heden werd al die jaren het magazine, maandelijks, zeer getrouw en zonder onderbreking opgestuurd. Maar dit is niet het enige positieve. Het lezen van de hoogstaande, maar toegankelijk geschreven artikels is voor mij niet alleen een aangename bezigheid, maar ook een waardevolle bron van kennis. Mijn inzicht in onderwerpen zoals geschiedenis, natuur, ontdekkingsreizen, ruimtevaart en nog veel meer is er aanzienlijk door verrijkt. Het voelt alsof ik mijn studies thuis verderzet, op een boeiende en inspirerende manier. Bovendien hebben verschillende reportages mij ertoe aangezet om zelf enkele van de beschreven landen te bezoeken—een directe invloed die ik enorm waardeer. Als amateurfotograaf geniet ik ook telkens opnieuw van de prachtige en zorgvuldig geselecteerde beelden die de verhalen visueel tot leven brengen. Ik kijk alvast uit naar de volgende nummers! Hector Geeraert

Original articles, written and presented professionally, without any hidden agendas...

I keep receiving my subscription late. This time I received the July and August magazines in early September!!! Therefore, I contacted the Customer Service Department which is always eager to help and prompt in it's response. You feel taken care of and that all I ask of such department. Thank you!

Good service, even after my move and I forgot to change the address. They made up for my mistake. Good stuff!

Nothing like having attentive people listen and understand your predicament. Rexel at Nat Geo was really that and was a testament to how customer service people should act. He resolved my issue in one phone call and you know when you hang up and have that wow feeling - it happened

I enjoyed reading passionately the NGM since I was a teenager in the fifties. When I moved in the late sixties for my university graduation, I took a subsciption and still enjoy discovering and reading this magnificent magazine. I visited many times the NG premises in Washington DC, bought maps (including the flabergasting wall edition of the world map…) and when I read some of those surprising negative comments, honestly, my jaw hit the floor. Who in their right mind would want to cancel their subscription? With all the junk floating around out there, we should be throwing confetti for having a magazine actually worth reading! In the past 65 years, I think I’ve moved house more times than a hermit crab, but not once did I ever miss an issue—these things follow me better than my own shadow. As for delivery complaints? I find them more mysterious than a cat in a cardboard box. Honestly, to the marvelous team behind my favorite magazine: hats off and jazz hands for a job spectacularly done. I’m already counting down the days to the next issue—bring it on! Christian - Switzerland

As a lifetime subscription holder, National Geographic reach out occasionally to check I'm still alive! I overlooked the last letter but got a speedy response when I emailed and immediate verification that the subscription would continue. Excellent customer service. In over 50 years they've reliably delivered every issue.