Not worth the effort most of the time
Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.
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3.9
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
UNiDAYS has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
In store discount stops working. Who’s issue? Support ignores
I have a in store discount code. after couple uses it stops working. UNiDAYS support blame retailer I need contact them. I speak to the company managers who doesn’t generate code. UNiDAYS want list of information . I give them after pointless back forth they admit error with code. Weeks later stops working again same process. I explain the past issue but was still urged to give info so I did. Then they stopped replying . Also they want to keep receipts and try attempts refund off m&s . UNiDAYS generates codes. Store mangers won’t accept it if codes won’t work . Back and forth.. what end is the issue…
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Tried to join in on website
Tried to join in on website, nothing happened, tried to contact support.nothing happened as well,was trying to get the 30% discount on pure gym,but link on website not working as well,someone needs to have a look at the site
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News Subscription Cancelled Without Warning
News Subscription Cancelled. I organised for student access to a national news service which I was entitled to access throughout my uni degree. Without warning, I lost access. Reached out to UniDays for help. Took days to get a response. They asked for 'screenshots' but were not clear on what screenshots they were looking for. Days later, eventually responded with an explanation that didn't make sense in the context. Not sure what's going on at that end but completely unhelpful.
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Company details
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Website
www.myunidays.com
All reviews
1,000 total • Write a review
Showing 201 - 210 of 996 reviews
SG
Over 7 days trying to verify my account…
Over 7 days trying to verify my account ino customer care is 0 they don’t get back to you I am student waiting to verify my account over a week now
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JB
Decent when it works but it rarely works
When it allows you to access the discounts it can be useful for students to save some money. However, getting it to work often feels like pulling teeth. Every couple of months I have to go through the process of reverifying that I am still a student. This process is buggy and returns many error codes thoughout, a the app, website and email system aren't fit for even casual infrequent use. On top of this, the discounts given aren't always significant and often don't work themselves, usually due to the links between Unidays and the store websites being very buggy. Overall the webpage and app are exceptionally slow and buggy, rendering the service inaccessible unless you have a spare half an hour to try and access the 5% discount, with most of that time being spent in loading screens and repeated verification checks.
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