Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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Laura G
Laura G
1 reviews
7 months ago
3 out of 5 stars

I do not have a portion amount

I do not have an amount or portion amount for my pup. The app is not so welcoming for a newbie... meaning create acct etc...

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Sue Simon
Sue Simon
1 reviews
7 months ago
5 out of 5 stars

My Dogs Never Miss a Meal

My dogs, a boxer and a shih tzu, love Ollie. And we love Ollie's customer service. You and your pups won't be disappointed if you feed them Ollie!

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7 months ago
5 out of 5 stars

Came fast and in perfect condition

Came fast and in perfect condition. I gave some of the baked beef and he started eating it as soon as I put the bowl down, and that was something he never did with other dog food. He loves Ollie and Im very pleased. Thank you Ollie.

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Ron Brewer
Ron Brewer
1 reviews
7 months ago
1 out of 5 stars

Scammed

I received the 2 week trial box,my dogs wouldn't eat it,i tried to cancel on the app and you can't, it says more account options coming soon, so i figured the cancelation option will be part of that.i checked first 2 month still nothing only option you can do on app is change delivered date so I kept changing every month,so 6 months later I got a delivery for 42 packs 268 bucks, I called they won't refund me and apparently you have to go to Ollie's. Com to cancel pretty tricky for a company to do,if you have to trick me into buying your ffood must not be easy to sell,maybe try to make food a dog will eat

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Rita Bucher
Rita Bucher
1 reviews
7 months ago
5 out of 5 stars

Great food and quality !

Great food and quality ! I highly recommend Ollie my favorite food

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7 months ago
5 out of 5 stars

Ollie is my dogs favorite food

Ollie is my dogs favorite food. They like the baked (dry) food and the wet food. I can barely open the package without them in my lap. They go absolutely crazy for it.

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7 months ago
5 out of 5 stars

I love the whole-food ingredients in…

I love the whole-food ingredients in this brand. My dog seems healthier, and enjoys her mealtime so much more than before! The food comes packaged so carefully, it feels like someone took their time to make sure her food was delivered safely.

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7 months ago
5 out of 5 stars

Customer service was very well handled…

Customer service was very well handled I actually communicated with a real live person

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Lisa
Lisa
1 reviews
7 months ago
5 out of 5 stars

Excellent packaging even for a hot…

Excellent packaging even for a hot southern porch all the food was still frozen solid when I got home from work Such a high quality product and my dog loves it! No upset tummy ever.

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Edwin Bradley
Edwin Bradley
1 reviews
7 months ago
5 out of 5 stars

I had farmer's dog for awhile

I had farmer's dog for awhile. Did not like it,there were times that that product delivered already thawed,with ice packs. Ollie delivered a very frozen product,with a very insulated box. I was very happy

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7 months ago
5 out of 5 stars

Mollie loves the food

Mollie loves the food. I am impressed with how you manage the animals. It tells me you care, not only your product, but how the animals are reacting to it. I like your packaging as well.

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Ellen Buck
Ellen Buck
1 reviews
7 months ago
5 out of 5 stars

Soffie Alfonsis Life is a Joyful Life Wonderful Ollie

Great good..y Soffie love this food.She is 17 old but healthy... Customer Service is excellent.10*s

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Kay Russell
Kay Russell
1 reviews
7 months ago
5 out of 5 stars

Nathan loves his Ollie’s food

Nathan loves his Ollie’s food! I am super happy with the customer support and delivery notifications are helpful too. Great experience start to finish.

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Ryan Chandler
Ryan Chandler
1 reviews
7 months ago
1 out of 5 stars

Poor Quality Food & Misleading Marketing

I was drawn to Ollie by their aggressive marketing campaign, especially their claims against The Farmer's Dog, which I had been happily using. I decided to give Ollie a try—but quickly regretted it. The food arrived with a noticeably dry and sticky consistency, nothing like the fresh, balanced meals I’d been getting before. My dog, who had never been a picky eater, began skipping meals and seemed less enthusiastic about mealtime overall. Worst of all, he developed a bald patch on his side during the switch—something I’d never seen before. On top of the poor food quality, Ollie is actually more expensive than The Farmer’s Dog. Their marketing approach, which relies on misinformation and slandering competitors, left a bad taste in my mouth. I don’t support companies that resort to that kind of strategy. I would strongly discourage anyone from falling for the hype. There are better, more honest options out there for your dog.

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AJ Puglisi
AJ Puglisi
1 reviews
7 months ago
2 out of 5 stars

Good food, awful delivery experience

I think the dog food is probably a decent quality however they contract with the absolute worst logistics carrier in the world. Pretty sure of that after spending 33 years in logistics myself. Each month I run out out of the dry food. Every month I have to call to find out where my order is. The staff is very sweet and loves to give me a $50 credit but I’m not in this for I need the dog food. I’ve asked to have my packages advanced. They told me they’d take care of that two months later I’m still having to track down my package. It’s 4:30 in the afternoon and it still has not arrived. The logistics carrier says the box went out at 7:33 this morning from 40 miles away And yet it’s not here and no one can get in touch with the driver to find out where she is with the delivery, I’m going to have to switch to a competitor and give them a try.

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7 months ago
5 out of 5 stars

Delivery

The package was delivered on time and in very good condition.

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7 months ago
5 out of 5 stars

Great service in a storm…

The delivery guy came during a gully-washing rain storm. He stayed in his car until there was moment of lighter rain, but he still got rather drenched. Texas rain storms can be quite a pain in the you-know-what! I felt so bad for him, but he had a smile on his face. After he left, it dawned on me that I should have tipped.

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Evelyn K
Evelyn K
1 reviews
7 months ago
5 out of 5 stars

Best customer service

We've trusted Ollie since 2018 for our pup. They've always been beyond excellent with their customer service!

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