Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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Marcia
Marcia
1 reviews
7 months ago
5 out of 5 stars

Arrived on time as ordered and expected.

Arrived on time as ordered and expected.

Helpful?
Keleen
Keleen
1 reviews
7 months ago
5 out of 5 stars

Quality & customization

The ease of front door delivery, and the quality of the product is exceptional. I’ve tried other brands and my girl is very happy with Ollie, and Customer Service has been very helpful to customize my orders to suit our needs!

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lshoe
lshoe
1 reviews
7 months ago
5 out of 5 stars

Picky eater loves this food

We have a very picky eater and our dog loves the Ollie food! Service is also great.

Helpful?
7 months ago
5 out of 5 stars

Product and delivery excellence

The food is delivered in excellent, recyclable insulated packaging, so it’s still solidly frozen when I receive it. My dog loves the variety of meals and I love that it’s healthy, minimally processed human-grade quality.

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Linda Thomas
Linda Thomas
1 reviews
7 months ago
5 out of 5 stars

Great customer service excellent customer service

Great customer service. Assisted with delivery adjustments as we had more than needed

Helpful?
M Franklin
M Franklin
1 reviews
7 months ago
5 out of 5 stars

Delivery was promptly as scheduled and…

Delivery was promptly as scheduled and with care. The package was packed with efficient of dry ice. Temperature was kept perfect. I am very happy with the packing and the delivery.

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dru london
dru london
1 reviews
7 months ago
5 out of 5 stars

The specialist I talked to was amazing…

The specialist I talked to was amazing and knew exactly what I was looking for for my dog to lose some weight and he absolutely loves the food and I can’t appreciate enough. How wonderful you guys have been.

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7 months ago
5 out of 5 stars

"Happy Aussies!"

This company has a great customer service, always helpful with anything I need. My dogs love the food and that's always a plus!

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Kari
Kari
1 reviews
7 months ago
5 out of 5 stars

Great product

Great product. Passionate team!!

Helpful?
Franny
Franny
1 reviews
7 months ago
5 out of 5 stars

Our dog loves Ollie

Our dog loves Ollie! Convenient and price competitive with other fresh food brands.

Helpful?
Loraine
Loraine
1 reviews
7 months ago
5 out of 5 stars

The Ollie company associates are…

The Ollie company associates are completely understanding of people! Their financial status. A huge thing when you are having to choose not buy good dog food.

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robin gayton
robin gayton
1 reviews
7 months ago
5 out of 5 stars

teddy loves the food

teddy loves the food. i sometimes mix in so,e blueberries or strawberries or kale. or just serve it plain. anyway the dish is licked clean.

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Patricia
Patricia
1 reviews
7 months ago
5 out of 5 stars

Customer service was excellent and…

Customer service was excellent and always available and answer all questions. The only thing I would change is having availability to change quantities of each food you are receiving. I myself have 2 very picky Chihuahuas. Most of the time they like chicken more then Turkey but do like to switch it up a bit. It would definitely make it easier to have the ability to order the quantity of each food.

Helpful?
Tami Wylie
Tami Wylie
1 reviews
7 months ago
5 out of 5 stars

Always on time and a great trusted…

Always on time and a great trusted product for our dog.

Helpful?
7 months ago
5 out of 5 stars

Great customer service

I originally placed an order for each of my dogs. Then realized I could have just placed one order and they could share. Customer Service was very helpful and corrected it right away.

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Patricia
Patricia
1 reviews
7 months ago
5 out of 5 stars

Had some concerns about the amount of…

Had some concerns about the amount of food my dog was receiving. Response time was impressive and information detailed, easy to follow. Ollie also followed up in the next few days to see I had any other questions. GREAT SERVICE!

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Christine
Christine
1 reviews
7 months ago
4 out of 5 stars

Great, but pricey

Food is easy to prepare, and the system is very easy with the Ollie tools/containers, etc. However, it’s just very expensive and not sustainable long term.

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Karen Zink
Karen Zink
1 reviews
7 months ago
5 out of 5 stars

Tried others too.

They are always on time and easy to skip if I get too much. I have tried at least 3 others and Ollie has the best products and easiest to open containers. Each meal is proportioned based on the information I provided. My dogs love all the flavors and I like the no mess cleanup.

Helpful?
Bob
Bob
1 reviews
7 months ago
5 out of 5 stars

The service has always been excellent &…

The service has always been excellent & the food high quality. We saw an immediate improvement in Macy’s health when we changed to Ollie. Today, when we had to put her down, the lady was very helpful in getting our subscription cancelled & our money refunded without any hassle. Thank you for being so kind on such an emotional day.

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Cardina
Cardina
1 reviews
7 months ago
5 out of 5 stars

Love Ollie

Started Ollie over a year ago and have always really loved their foods. We switched back and forth for a bit but ultimately went back to Ollie! My pup loves their fresh and baked food and Ollie’s customer service is incredible. Had such a great experience every time when reaching out to customer service and they have great response times. Overall I think Ollie is a quality brand that knows how to maintain relationships with customers. Love Ollie.

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