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Review summary
Mouser Electronics receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service.
Your website is SUPERIOR to anything I have ever used, not just for electronics, but anything. Kudos on that -- it's impressive! Order entry was a breeze, payment & shipping a snap. This beats Amazon 1000x over.
The freaking system cannot understand that a customer wishes to update his shipping and billing addresses. I went through the cycle several times cancelling old addresses and entering new ones. And despite the confirmations of change it still displays the old addresses that are not valid anymore since I moved to a different state many years ago.
We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.
Mouser use to have correct pictures and data of products you sell!!…
Mouser use to have correct pictures of components and the correct data sheets. I guess you hired a bunch of English Majors that are not able to look up the correct information of what you sell.
Wish you would get back to the way you were about 5 years ago. At least 95% of your product information was correct. Now it is about 65% wrong.
I had a wonderful call with Jamie who helped me understand the costs of the purchase, as well as shipping information. One thing I was disappointed about was that the tariff cost isn't included in the cost of the part. I would have been happy to pay slightly more for the parts and never know that a tariff cost was included in it, but seeing that cost broken out as a separate additional line item annoyed me. Better service includes ALL costs in the original listing price, including tariffs. Otherwise, the ordering process was simple and straightforward.
I'm a hobbyist and I don't buy a lot of of electronic parts. Perhaps my opinion will be of some benefit.
The search engine works reasonably well, considering the hundreds of thousands of parts that Mouser stocks. I really like the project feature. It helps me plan orders.
I have been buying most of my components from Asian companies. However, I now plan to buy mostly from Mouser because I can be confident that I am getting genuine parts. I first ordered from Mouser 30 years ago. Mouser always has consistently shipped orders as promised and there never have been any errors in the shipments. The components that are static electricity sensitive are packaged in anti-static packaging.
My hobby requires some parts that Mouser doesn't carry. Otherwise, Mouser will be where I look first for electronic components.
Mature website; nice. Thanks for telling me about the tariffs albeit I don't like it; perhaps we can split it. Mouser pays half and end user pays half. In the future, I'll alter my orders based on tariffs...
A friend told me about your company.
The product was easy since my friend gave me the item number. The account set up was easy and the purchase was easy as well
Why are you charging "tariff" fees on items you already have in stock and there has not been a tariff levied at this time? You're going to send me to DigiKey with your money grab.
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