Farrell Sports is an online sports shop based in Copeland, West Cumbria, specializing in rugby gear and apparel. The company offers a wide range of products, including team jerseys, training essentials, and protective gear from reputable brands such as Adidas, Nike, and Puma. Customers can find both high-performance gear for players and replica jerseys for fans, catering to the diverse needs of the rugby community.
In addition to rugby-specific items, Farrell Sports provides free shipping on orders over £70 and offers local collection options. With a focus on quality and customer satisfaction, the company aims to enhance the rugby experience for players and supporters alike. Whether shopping for teamwear or individual training equipment, Farrell Sports serves as a comprehensive resource for rugby enthusiasts.
Farrell Sports has a positive customer experience.
Reviewers consistently praise Farrell Sports for its excellent service and fast delivery, with many noting that their orders arrive promptly, often the next day. Customers appreciate the quality of the products and the ease of the ordering process, highlighting the company's commitment to keeping them informed throughout.
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However, a few negative experiences emerge, particularly regarding issues with receiving the correct orders, as some consumers report receiving the wrong items or delays in delivery. Despite these complaints, the overwhelming sentiment remains positive, with many customers expressing their intention to return for future purchases. Overall, Farrell Sports is recognized for its efficient service and quality offerings, making it a highly recommended choice in the sports and recreation sector.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
144
100%
+1.3
● Low
4.7 / 5 overall
=
144 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 1.3
12-month avg
4.7
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
1
Nov 24
5.0
5
Dec 24
5.0
1
Jan 25
5.0
2
Feb 25
5.0
1
Mar 25
1.0
1
Apr 25
5.0
1
May 25
5.0
2
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 144 most recent reviews.
Top praiseof 135 positive reviews
Delivery53%
71 mentions
Fast & efficient47%
64 mentions
Customer service47%
64 mentions
Quality16%
22 mentions
“Ordered on Wednesday delivered on Friday great efficient service and quality goods excellent”
On “Delivery” · Jul 15, 2025
Top complaintsof 9 negative reviews
Response time44%
4 mentions
No response33%
3 mentions
Customer service33%
3 mentions
Payment issues33%
3 mentions
“You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tri...”
On “Response time” · Mar 15, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
I ordered a rugby league shirt. Farrell sports were the cheapest place I could find it. This was my first time ordering through Farrel sports. The shirt arrived quickly, only a couple of days later. The shirt was in perfect condition. I am very happy with the service I received with farrell sports.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My experience with Farrell Sports was very good. The order process was smooth and they delivered the product relatively quickly. The item ordered was as described and I would recommend them to everyone.
South Sydney Rabbitohs Replica Jersey.
Quick delivery and quality product. I'm normally a size L but ordered an XL as NRL shirts are tight fitting but size L would have been fine for sure.
The XL fits just fine and it doesn't feel too big, the L would have been a bit tighter around the chest, it's just personal preference. I went for the XL as I didn't want the hassle of having to return or exchange.
Received the Whitehaven Grammar rugby shirt today and am delighted with it. Excellent quality lovely vibrant colours. However I am normally xxl but ordered xxxl because I would prefer to big than to small. It is just a fit.
Very happy.
Thank you.
Farrell Sports is an online sports shop based in Copeland, West Cumbria, specializing in rugby gear and apparel. The company offers a wide range of products, including team jerseys, training essentials, and protective gear from reputable brands such as Adidas, Nike, and Puma. Customers can find both high-performance gear for players and replica jerseys for fans, catering to the diverse needs of the rugby community.
In addition to rugby-specific items, Farrell Sports provides free shipping on orders over £70 and offers local collection options. With a focus on quality and customer satisfaction, the company aims to enhance the rugby experience for players and supporters alike. Whether shopping for teamwear or individual training equipment, Farrell Sports serves as a comprehensive resource for rugby enthusiasts.