Still yet to receive my product over a…
Still yet to receive my product over a week after ordering. Very poor.
Farrell Sports is an online sports shop based in Copeland, West Cumbria, specializing in rugby gear and apparel. The company offers a wide range of products, including team jerseys, training essentials, and protective gear from reputable brands such as Adidas, Nike, and Puma. Customers can find both high-performance gear for players and replica jerseys for fans, catering to the diverse needs of the rugby community. In addition to rugby-specific items, Farrell Sports provides free shipping on orders over £70 and offers local collection options. With a focus on quality and customer satisfaction, the company aims to enhance the rugby experience for players and supporters alike. Whether shopping for teamwear or individual training equipment, Farrell Sports serves as a comprehensive resource for rugby enthusiasts.
Reviewers consistently praise Farrell Sports for its excellent service and fast delivery, with many noting that their orders arrive promptly, often the next day. Customers appreciate the quality of the products and the ease of the ordering process, highlighting the company's commitment to keeping them informed throughout.
However, a few negative experiences emerge, particularly regarding issues with receiving the correct orders, as some consumers report receiving the wrong items or delays in delivery. Despite these complaints, the overwhelming sentiment remains positive, with many customers expressing their intention to return for future purchases. Overall, Farrell Sports is recognized for its efficient service and quality offerings, making it a highly recommended choice in the sports and recreation sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 144 | 100% | +1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 144 most recent reviews.
“Ordered on Wednesday delivered on Friday great efficient service and quality goods excellent”
“You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tri...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 144 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.1 out of 5 (good) | 3.0 out of 5 (fair) | — | 25 |
Bottom line: Farrell Sports is #3 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 4.6).
144 reviews of Farrell Sports. Filter by what matters to you.
Still yet to receive my product over a week after ordering. Very poor.
You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tried to contact you twice with no response. Being customer focused is about talking with you customer when thing go wrong, this appears to be your failing. if you do not respond please refund me my money plus the extra £9 i had to pay to send you back, tracked the item which was not mine. Item now received and left outside my front door. Thank you.
19th October 2023 I am very disappointed as I ordered 3 football shirts they were quick to take my £90 and I have heard nothing since it’s been 2 weeks. I have tried several times to contact them by email and no response I’ve tried phoning it state’s option 5 but there’s no 5 just option 1 which is a day care service and option 2 which is a dead line. I feel totally cheated out of my money. 25th October 2023 The reply from them states I didn’t order from them yet I have bank transactions proving I did. Luckily my bank have taken over to refund me and deal with this poor excuse as a company themselves! Good luck trying to fob a bank off. 25th October 2023 I have just spoken with Dave Farrell on the phone as he phoned me, and told him the fraud Department of my bank are investigating this matter. And literally within 5 minutes after my phone call he has closed Farrelly’s sport shop down. I would give this company a wide berth. Dave Farrell states my order was not with him and his company but it was, then he lied to trust pilot saying I agreed it wasn’t with his company. That conversation never happened as I know he scammed me out of my money. Be careful of this man and his so called company find another sport shop. One where you will not lose your money.
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Sizing is completely wrong
Order not received, likewise no response to such from Farrel sports!!!!!
Allowed me to place an order for my dads birthday then cancelled it 2 days after the item should have been do read!!! A absolutely disgusting!@@
Never received my goods even though payment was taken. Emailed to ask when or if goods would be sent out never received a response. Will be claiming back payment through paypal
Farrell Sports is an online sports shop based in Copeland, West Cumbria, specializing in rugby gear and apparel. The company offers a wide range of products, including team jerseys, training essentials, and protective gear from reputable brands such as Adidas, Nike, and Puma. Customers can find both high-performance gear for players and replica jerseys for fans, catering to the diverse needs of the rugby community. In addition to rugby-specific items, Farrell Sports provides free shipping on orders over £70 and offers local collection options. With a focus on quality and customer satisfaction, the company aims to enhance the rugby experience for players and supporters alike. Whether shopping for teamwear or individual training equipment, Farrell Sports serves as a comprehensive resource for rugby enthusiasts.
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