Review summary

Mobile Phones Direct Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

D
Person 9n phone is incompetent i asked…

Person 9n phone is incompetent i asked to update my 02 contract now im on 3 not wot was asked for also all I could hear was people in the background laughing and joking The lady was called Tiffany and was absoulte waste of time not happy at all I've been with 02 8 years I told her I was thinking bout leaving but was going to stay as might be handset see said can't do any deals.on 02 then out of no were I.hqve a 3 contract if it's no good it's coming straight back to you I've used mobile phones direct for years and this will be the last time I do

MD
Great phone and process iPhone 16of changing…

Great phone and process of changing contract was very simple and speedy

KW
Very good company

Very good company! Easy to order from quick delivery too.

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All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
KW
5 out of 5 stars

Phone and contract + charger

Fast easy ordering, next day delivery, better deal than I could find elswhere + ao double wire port superfast charger and plug with deal

Date of experience: July 18, 2025

RS
5 out of 5 stars

I prefer mobile direct more than any…

I prefer mobile direct more than any other companies. Thank you for trusting me.

Date of experience: July 18, 2025

D
5 out of 5 stars

Friendly efficient staff made ordering…

Friendly efficient staff made ordering process simple.

Date of experience: July 18, 2025

MH
5 out of 5 stars

very good and fast delivery

Goodvery good and fast delivery

Date of experience: July 18, 2025

MP
5 out of 5 stars

Can't fault the service you give

Can't fault the service you give

Date of experience: July 17, 2025

D
5 out of 5 stars

New phone

Helped me purchase new phone all explained thoroughly

Date of experience: July 16, 2025

CC
5 out of 5 stars

Excellent service and best pricing

Excellent service and best pricing, what else you need

Date of experience: July 16, 2025

C
5 out of 5 stars

Very reasonable prices

Very reasonable prices. Easy to use website. Quick delivery.

Date of experience: July 16, 2025

C
5 out of 5 stars

Fast and easy service

Fast and easy service

Date of experience: July 16, 2025

D
1 out of 5 stars

I ordered my new phone last week and it…

I ordered my new phone last week and it said it would arrive by 11th July. It is now 15th July and it still says that my phone is not in stock yet. I was not told the phone was out of stock before purchase and I have no idea when it will be in stock.

Date of experience: July 15, 2025

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