Review summary

MIH VoIP is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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M
MIH Voip have been fantastic…

Anthony and team have been fantastic for us. Very easy to work with and always on hand if we have any queries. Highly recommended.

I've been an MIH VoIP customer for…

I've been an MIH VoIP customer for about 3 months. The process to join was smooth and Antony was informative and supportive. The VoIP adaptor for my landline works flawlessly thank God. Voicemail messages can be transcribed and sent to you via email - how cool is that? Billing is clear. I also plan to use the VoIP app when overseas, too. Thanks for this great service.

m
The service is second to none

The service is second to none - the help is immense when you need it and response times superbly met - I would highly recommend this VIOP service to everyone needing it

I continue to be very satisfied

I continue to be very satisfied. I like the way that spam calls are often blocked. Also it is very useful to have calls transferred to my mobile phone

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All reviews

83 total • Write a review

Showing 61 - 70 of 79 reviews
K
5 out of 5 stars

Excellent service

Antony was very helpful and quick to respond to any questions. The change over went very smoothly all went as planned. A quick efficient service. Thank you

Date of experience: March 3, 2024

MJ
5 out of 5 stars

Absolute first service

Absolute first service. Equipment arrived quickly was easy to install but best of all the support was first rate. I strongly recommend this service and this company.

Date of experience: February 28, 2024

BR
5 out of 5 stars

I have tested the App for VoIP with MIH…

I have tested the App for VoIP with MIH and can confirm that it is simple to use and not complicated. Easy on the eye and most definitely fit for purpose. I would highly recommend to people of all ages, providing they can use a mobile phone. However if someone can't used a mobile phone there is an option to be able to plug their existing phone into the router with an adapter. They think of everything at MIH and their customer service is second to none

Date of experience: February 16, 2024

SA
5 out of 5 stars

Yours, relieved, from Evesham…. When we decided to have all our bills…

When we decided to have all our bills in one place (UW) it meant changing all our service providers. Anthony was absolutely brilliant in solving the landline problem as we have slightly vague mobile reception in our area. He not only suggested a VoIP adapter to keep our landline - he also retrieved our original telephone number from the BT pool. To be recommended 110% for helpfulness, clarity and sense of humour (TBH worth a phonecall just for that)🤣! Thank you Anthony for making it all happen - delighted!!

Date of experience: February 9, 2024

MB
5 out of 5 stars

VOIP System for business start up

Business start up and in need of an office desk phone but didn’t want to have any involvement with a slow, disorganised BT. Antony was very helpful and clear on information regarding VOIP phone systems. Quick, easy and cost effective VOIP systems installed. Thank you Antony.

Date of experience: February 8, 2024

SB
5 out of 5 stars

Changing to Fast Fibre - Landline Solution

I was very keen to move from an extremely poor level of copper/fibre offering to fast fibre but was put off by losing the landline. My partner has Parkinson’s and has terrible trouble holding a mobile phone, let alone making calls from one! I had bitten the bullet and had FTTP installed and mentioned the landline problem, in passing, to Antony, the Solutions Man. He came to my rescue – the landline was not working by now but he managed to recover the number and port it across. I needed to keep our existing 3 phone handsets for my partner’s familiarity of working and so took up the offer of the adaptor, which was very easy to install. My partner doesn’t even realise we no longer have a traditional landline and it’s easy for him to take calls from his family if I’m not around. One of the other benefits is that voicemails go to email so I know if he has not managed to pick up a call. I would recommend Antony to anyone with IT, telephony or any techie questions – his knowledge, superb personal service and patience are amazing. Thank you, Antony,

Date of experience: January 4, 2024

DW
5 out of 5 stars

1st class service

1st class service and great communication throughout the process. Would highly recommend

Date of experience: January 3, 2024

RT
5 out of 5 stars

Great service and very responsive.

Great service and very responsive.

Date of experience: January 2, 2024

HC
5 out of 5 stars

Changing to Fast Fibre made easy

Antony was very helpful throughout the whole process, particularly concerning a delay in making the connection caused by OpenReach. I have a couple of small criticisms, but they have to do with matters over which he probably has no control. The first is that it would be useful if the application form had a field in which one's preference for voicemail messages could be indicated (Voicemail to Email or Voicemail to handset). The second is that the software doesn't allow the time display in a handset to be adjusted to UK time. It shows a time that's 6 hours earlier (I think it's US Central Time).

Date of experience: January 1, 2024

PU
5 out of 5 stars

VOIP for 92yr olds

Every aspect of getting my 92yr old grandfather a VOIP telephone has been superb, easy set up, fast delivery and now a safe and reliable way to keep in contact. Going digital was made very easy, especially as my grandfather now lives alone, It's important for him to have what he thinks is a landline.

Date of experience: December 22, 2023

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