Review summary

Michaels Stores has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

PR
Rude Employees Who Seem to Resent They Have to Work

A

Anonymous

5 out of 5 stars
Everything I need at great prices!

A

Anonymous

1 out of 5 stars
I ordered about $200 worth of supplies…

Company details

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All reviews

100 total • Write a review

Showing 21 - 30 of 96 reviews
A

Anonymous

US

1 out of 5 stars

The website is so so bad

Date of experience: February 26, 2025

A

Anonymous

US

1 out of 5 stars

Why wouldn’t the employees honour the stated price?

Date of experience: February 14, 2025

A

Anonymous

US

1 out of 5 stars

HORRIC Mess of a Home Delivery System

Date of experience: February 14, 2025

A

Anonymous

US

1 out of 5 stars

Return Policy Makes No Sense…

Date of experience: February 7, 2025

A

Anonymous

US

1 out of 5 stars

Contacting Michael's customer service

Date of experience: January 24, 2025

A

Anonymous

US

1 out of 5 stars

Didn’t issue refund after return until I called

Date of experience: January 17, 2025

A

Anonymous

US

1 out of 5 stars

DO NOT ORDER FROM MICHAEL'S YOU WILL BE SORRY

Date of experience: January 15, 2025

A

Anonymous

US

1 out of 5 stars

We purchased a Christmas tree after the…

Date of experience: January 9, 2025

A

Anonymous

US

1 out of 5 stars

No Real Cashiers

Date of experience: January 9, 2025

A

Anonymous

US

1 out of 5 stars

I got an art set for Christmas last…

Date of experience: January 5, 2025

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