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HomeFinance & InsuranceMember First Credit Union Reviews

Member First Credit Union

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
0
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
3
60 reviews in total

Review summary

Member First Credit Union is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Colm
Colm
5 out of 5 stars
5/5

Superb friendly and efficient service.

I emailed Karen from MFCU this morning. I got a reply within half an hour She was very efficient, knowledgeable and lov...Read more

0
0
🔥 High engagement
POPULAR
Bren Walton
Bren Walton
5 out of 5 stars
5/5

Karen (Swords Branch)

Hi All, Just want to leave a note about Karen who works in Member first in the swords branch. Karen was extremely profe...Read more

0
0
🔥 High engagement
POPULAR
carol mullen
carol mullen
1 out of 5 stars
1/5

Loans have got more expensive

Loans have got more expensive Recently charged €5 for a statement in donaghmede. Staff could do with more customer servi...Read more

0
0
🔥 High engagement
POPULAR
Deedee
Deedee
5 out of 5 stars
5/5

The young Lady was extremely…

The young Lady was extremely knowledgeable and very helpful.

0
0
🔥 High engagement

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ASM Director
ASM Director
1 reviews
over 1 year ago
5 out of 5 stars

Very speedy and efficient reply

Very speedy reply to our account enquiry

Helpful?
Laura Kavanagh
Laura Kavanagh
1 reviews
over 1 year ago
5 out of 5 stars

Most Helpful Agent

Alanna is amazing, she was extremely helpful with helping me to keep my account open, she gave me her time and it was resolved extremely fast and it was a stress free experience. Thank you Alanna, for everything you are truly amazing!

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

The lady on the phone couldn’t have…

The lady on the phone couldn’t have been more patient and helpful. She even sent me an email going through to steps if I was having trouble. Thank you so much

Helpful?
Colin masterson
Colin masterson
1 reviews
over 1 year ago
5 out of 5 stars

The girl that helped me (Karen) was…

The girl that helped me (Karen) was very helpful and polite and fast. Made the experience very easy.

Helpful?
Martin Flynn
Martin Flynn
1 reviews
over 1 year ago
5 out of 5 stars

The Op listened and spoke slowly and…

The Op listened and spoke slowly and clearly. They were able to achieve what i required...

Helpful?
Margaret joyce
Margaret joyce
1 reviews
over 1 year ago
5 out of 5 stars

Alannah so helpful

Thank you so much to Alanna for sorting out my on line account I really appreciate it, as i called into artane branch on Monday and was told someone we contact me about it after queuing for 15 minutes and never did and I was in work today and couldn't spend any more time on the phone .

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Sorted out my query quickly.

Sorted out my query quickly.

Helpful?

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Patrick
Patrick
1 reviews
over 1 year ago
5 out of 5 stars

Excellent very quick response

Excellent very quick response

Helpful?
Robert O'Sullivan
Robert O'Sullivan
1 reviews
over 1 year ago
3 out of 5 stars

App concerns

The app could be more user friendly and simplified

Helpful?
Cormac Conway
Cormac Conway
1 reviews
over 1 year ago
5 out of 5 stars

Great service

Quick response. Straight to the point. Also phone number provided and most importantly a name of a person with whom I can communicate with if needs be. Great service.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Quick and efficient

Quick and efficient. Karen got back to me so quickly after my first enquiry and also when I had a problem submitting, she replied immediately. Regards, Orla

Helpful?
Nathan Lawlor
Nathan Lawlor
1 reviews
over 1 year ago
5 out of 5 stars

Alanna MFCU

Alanna was so helpful. Went the extra mile and really answered my questions well. She was very friendly and just lovely as well as being super helpful. Class act x

Helpful?
Margaret White
Margaret White
1 reviews
over 1 year ago
5 out of 5 stars

I put in the wrong information and you…

I put in the wrong information and you got back to me very quickly. I appreciate that.

Helpful?
Deirdre Egan
Deirdre Egan
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Janey
Janey
1 reviews
almost 2 years ago
5 out of 5 stars

I had never used the log in app before…

I had never used the log in app before and it took me a while to get the hang of it and the staff were very helpful

Helpful?
Rosemarie
Rosemarie
1 reviews
almost 2 years ago
5 out of 5 stars

Very helpful assistant helped me get…

Very helpful assistant helped me get started

Helpful?
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About Member First Credit Union

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Finance & Insurance