Member First Credit Union

Very quick to get back to me and solved my problem straight away.Very happy with response!

They are super friendly and understanding. Customer service on phone and they are quick to reply to emails.

Sinead was super helpful and really supportive in setting me up

My wife and I each have an account in the raheny branch. MFCU recently introduced a one year fixed term deposit account. We decided to transfer some funds to this, downloaded and completed the forms. Left them into branch. According to the grumpy assistant this wasn't enough, we both have to visit the branch, complete the forms, bring id, proof of address etc We are already account holders who completed CJA requirements within the past 2 years! We were not taking funds out, just putting some in a different type of account. Have now transferred the funds to a fixed term account in BofI.

Sinead in the Member Services Centre was brilliant in helping with my issue. She responded quickly, and always with enough information and detail that every step of the process was clear and easy. Thanks a mil!

Friendly and excellent response to online query

I signed up for on-line Members First, the lady in store showed me the easy steps to follow to register, I find hhe on-line service brilliant

It was made so easy for me and my problem was solved in no time.

Very prompt reply from tech customer support.

Great support and quick to reply..

I was locked out of my account and I asked for the information to get back into it and within 5 mins I was sorted

I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advisers and particularly when thing were hard when the children were young they were great. Quick decisions and helpful staff

Not supportive when re-activating account, no help at all.

Super efficient

Very satisfied

Great service and fast response

No issues, ever

The lady I spoke to was so helpful and patient with helping me out. Anyone that picks up the phone to you all also patient and helpful . They all deserve a good review. Well done all

Quick response very helpful

We received tremendous help from the staff at a very difficult time in our lives especially from Catherine and Jenny.