Review summary

Medical Supplies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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AS
Prompt delivery and a good product

Prompt delivery and a good product

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I had a problem with the air valve on…

I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was outstanding with regular updates.

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GREAT SERVICE

I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.

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All reviews

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Showing 41 - 50 of 996 reviews
R

Great bit of kit for knee replacement

Great bit of kit for knee replacement. This helped aid my recovery

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S

Highly recommended

Easy order process..product as expected prompt delivery.

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MH

An out-of-date bath-seat?

Unfortunately it appears that it’s not possible to get the right design of covers to replace the seat/back of my Aquatec Orca bathseat…(and what HAS come seems to be two identical backs). Non-returnable. Frustrating, but at about 10 yrs old no doubt it’s an ‘old design’. The seat still works well though.

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R

Very quick with delivery and efficient

Very quick with delivery and efficient

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EN

I had a total knee replacement last…

I had a total knee replacement last week, since being home I have used the Aircast knee cuff, the coolness is so soothing and a great help with the pain. The problem I have found that when it’s full it is not easy to walk around as it slips down. I was recommended by a friend to get this, it is so much better than messy bags of melting ice. A very good product.

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IM

The speed / time in which i received my…

The speed / time in which i received my order was excellent

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Ha

Product was despatched quickly

Product was despatched quickly, Royal Mail delivery was disgraceful however. 48H tracked they refused to deliver the parcel, 'attempting' 5 times, when I received a plethora of other parcels in that times. Finally after 2 weeks I had to go an collect myself from the sorting office a totally battered and destroyed packaged parcel. Thankfully item itself wasn't damaged

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dr

fast with descent prices service was…

fast with descent prices service was first class along with the ease of registering for vat free

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AC

Supplied as requested and on time

Supplied as requested and on time

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D

Easy to use website

Easy to use website. Order was despatched on time and received when advised. Order is a requested gift so i cannot comment on the product. Experience very satisfactory

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