Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

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Always a great experience

I've used mazuma many times and each time the process is first class.

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Showing 291 - 300 of 996 reviews
SA

Excellent

Quick, easy and without nonsense.

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MA

True to their word

True to their word. Excellent and fast service

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MC

Effortlessly easy

Effortlessly easy, paid within hours of receiving the item. Sending instructions were easy to follow, prepaid label supplied and printed at the post office. Would definitely recommend and use again.

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P

Excellent fast same day payment thank…

Excellent fast same day payment thank you.

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TE

Was really quick thank you

Was really quick thank you

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RM

Can't be easier

Straight forward process with clear instructions and kept me up to date with each stage of transaction. Also paid the same amount originally promised.

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TJ

Realistic price for my phone

Realistic price for my phone, excellent communication with help tips on how to reset phone etc etc. No trying to reduce price given due to “scratches, dents etc). Fast same day response to confirm offer and payment received before 4pm. EXCELLENT

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R

No matter what the condition you send…

No matter what the condition you send your phone to them, they reduce the price because of apparent scratches to the front / rear glass. I’ve had two reduced by £60 and £40 in the last week when the condition was immaculate on both. The service is good as long as you always assume you won’t get paid what they quote. M9169310 and M9156963

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PP

i would strongly advice everyone to not sell their device to Mazuma or else they will Give you nothing for your device

I strongly advise against selling your device to Mazuma. I recently sold my Samsung Fold 6 to them after receiving a quote of £650. However, once they received the phone, they suddenly reduced the offer to £550 without any valid reason. This feels like blatant manipulation. The device was only two months old and in nearly new condition, yet they came up with every possible excuse to lower the price. It seems their main tactic is to lure customers in with high quotes and then devalue the device once they have it in hand. This practice is misleading and unfair.

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J

Processed very quickly.

Processed very quickly.

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