Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

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T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

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NG

Nicolas Giannone

5 out of 5 stars
Quick response

Quick response. Answered my questions.

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GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 261 - 270 of 787 reviews
r

Daniel Leung was very very helpful and…

Daniel Leung was very very helpful and did everything possible to help sort out some issues. He was very professional and personable.

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XL

Dear Kisha and Edward are very helpful

Dear Kisha and Edward are very helpful, always sending emails promptly to provide assistance! Thank you all very much! Kind regards Xiuxiu

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TC

Great service from Daniel

Daniel Leung provided great service to make a complicated change of occupancy process as smooth as possible. He was always available to answer questions and aided communication between all parties.

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GB

I have been assisted by Ellie in my…

I have been assisted by Ellie in my renewal contract with my landlord and everything went as expected achieving a great deal for my rent. I highly recommend her.

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F

Thank you Nara for your efficient…

Thank you Nara for your efficient support!

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V

Victry Simbo and her team have been…

Victry Simbo and her team have been great in helping us as tenants. best real estate team I have encountered and highly recommented: if you are a landlord and want to help the experience of your tenants I would suggest you reach out to the Notting Hill branch at 80 Hammersmith Road W14 8UD

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P

Positive action …

I was delighted that Victry spotted a short fall on my account, proactively checked to see if that was expected and then, as it wasn’t, resolved it quickly.

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EC

Kyrsten was a gem

Kyrsten was a gem, really knowledgable and quick to reply. Thank you for helping us find a new flat!!!

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P

Always helpful

Always helpful, answering my emails quickly and providing all the information.

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S

M&P service (Tatian Rodrigues)

I was really happy with the assistance provided by Tatiana​​​​ Rodrigues with communication with tenants, arranging the service for the flat and communicating back to me (landlord).

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