ManFirth Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
Arranged to take my broken Pure escooter up on Wed 16th July due to the screen not staying on, the guys were brilliant, they did a diagnosis and they discovered it was actually a new screen which was needed. Took them an hour whilst i waited. I had explained that i was needing it for the weekend and had drove from Nottingham to Leeds. Would defo recommend and use them again. thank you so much!!
When I contacted them by phone, started to describe the issue with my Grandson's E Scooter ... within seconds the person completed what the issue was! Clearly, therefore, they'd experienced this issue so this gave me great confidence that they were what they said they were as opposed to a more general electronics repair business. I asked if I could bring it to their unit straight away, they were very pleased for me to do that. So within 30 minutes I was there, the issue was confirmed, I was given a solution and it's price and told it would take about 45 minutes. Despite them clearly being busy, they said they would do it whilst I waited; in the event, it was fixed and working in about 30 minutes. Their Unit is a little difficult to locate but when I rang, they told me if I had any difficulties, to just call them. As it turned out, I was actually about 500 metres away but they walked that distance so I could see him! Great customer-centric philosophy. In conclusion ... great operational capability combined with great customer service. I would absolutely recommend Man Firth without hesitation and I wish them well for the future.
I took my e-scooter in to be repaired with Manfirth after I had left it almost 3 weeks with another company, who had not sourced the problem/fault. As a business owner myself it’s paramount to keep your customer updated by answering calls and texts. All of which Manfirth did. E-scooter repaired in less than 2 days. Very impressed.
Excellent Bike and Service from ManFirth Electric! I recently purchased an electric bike from ManFirth Electric, and I'm thrilled with both the product and the service. The bike is top-quality, with great battery life and a smooth ride. The staff were incredibly helpful, guiding me through the features and helping me choose the perfect model. Their customer service was outstanding, making the entire buying process easy and enjoyable. Highly recommend ManFirth Electric for anyone in the market for an electric bike!
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www.manfirth.com119 total • Write a review
Wonderfull service made on my scooter, very nice and cool guys. Definitely always coming here.
Date of experience: October 12, 2023
Excellent service . I have used Man Firth quite a few times and I have always been really pleased . They are friendly , quick and efficient and I would definitely recommend them .
Date of experience: September 15, 2023
I had fitted the item, but it had damage from being stored. Contacted the company and they were extra helpful and sorry I had issues with the product. They handled the situation without any hassle of problem and made the whole issue not a problem at all. Customer service is A1.
Date of experience: May 19, 2023
Hi to whom it may concern my name is Angel martinez .I recently placed an order for a nami blast I didn't know I was placing a pre order as I must have missed that information I could had ordered anywhere else but I chose you because of my previous interactions with the team at the leeds shop it was a great experience in the past.I currently own a kugo g booster who's been through he'll and back I was hoping I could get help on getting that fix with you guys and possibly get to borrow some old one you guys may have till I could get back on the road with my own none of the above was available called to talk to someone who totally messed the loyalty I had to you guys and threw it in the trash in a 3 minute phone call it is now 22/04/2023 and I still have no tracking or my order and I need the scooter for motility.
Date of experience: April 22, 2023
US
Took my E-bike in to be looked it as the motor has stopped working. Was expecting them to push a hard upsell rather than bother with a repair but to my surprise, it was sorted the next day. At a very reasonable cost too! Good Lads (and good doggo too) :)
Date of experience: March 30, 2023
Very over priced shop, and rude staff members, NOT A SINGLE QUALIFICATION BETWEEN THEM!
Date of experience: March 29, 2023
The Owner ‘Will’ is very rude to customers and loves to tell people there batteries are broken when really not👍🏼
Date of experience: March 29, 2023
