Loofes Clothing is a men's clothing retailer that specializes in providing a diverse range of apparel designed for modern men. The company offers various clothing items, including casual wear, formal attire, and accessories, catering to different style preferences and occasions. With a commitment to quality and contemporary designs, Loofes Clothing aims to meet the needs of fashion-conscious consumers seeking comfortable and stylish options.
Targeting men of all ages, Loofes Clothing focuses on delivering products that combine both functionality and aesthetic appeal. Customers can explore an extensive collection that emphasizes versatility and wearability, making it suitable for everyday use, work environments, or special events. By prioritizing customer satisfaction and an engaging shopping experience, Loofes Clothing positions itself as a reliable source for men's fashion.
Loofes Clothing has a positive customer experience.
Loofes Clothing receives a mix of feedback from customers, with a notable 70% expressing positive experiences. Many reviewers praise the friendly and efficient staff, highlighting their willingness to assist with orders, such as wedding suits and UGG boots, and commend the timely delivery of products.
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Customers appreciate the quality of items and the good deals available, reinforcing the store's reputation for selling authentic branded clothing. However, a significant number of complaints arise regarding order fulfillment issues, including missing items and lack of communication. Some consumers report frustration with customer service, particularly concerning refunds and exchanges. Despite these challenges, the overall sentiment leans positive, with many satisfied customers eager to recommend the shop.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
56
100%
● Low
3.8 / 5 overall
=
56 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
3.8
All-time
3.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.7
3
Sep 24
4.0
1
Oct 24
5.0
1
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 56 most recent reviews.
Top praiseof 39 positive reviews
Delivery59%
23 mentions
Fast & efficient44%
17 mentions
Customer service26%
10 mentions
Prices & value21%
8 mentions
“Good communication, timely delivery and accurate item description”
On “Delivery” · Jan 18, 2025
Top complaintsof 16 negative reviews
Delivery31%
5 mentions
Customer service25%
4 mentions
Refund25%
4 mentions
Fake19%
3 mentions
“Quick delivery, although, when opening the box, there was only 1 UGG boot in it”
On “Delivery” · Nov 27, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Men's Clothing.
Overall rating and review count for this company and similar companies
Was a little sceptical due to the seller 3.7 star rating but could not rate this company enough. I ordered a pair of dr martens as Loofes clothing was the cheapest I had found online. I had a confirmation email within minutes of ordering and 2 days later, an email to say that Royal Mail had my package. These have arrived today, well packaged and containing a brand new pair of genuine dr martens shoes.
Ordered The Ugg Tazz which were out of stock at many outlets
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The Order arrived promptly. I would have no issues in ordering again!
I ordered a pair of Dr Marten sandals which were in the sale, and they arrived within 3 days of purchase. Super quick! I wasn't sure whether to trust they were genuine after reading some reviews on here, but I bit the bullet, and I'm so glad I did.
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I believe this is a fake site. I placed an order and received nothing. I have had no response to several emails and I'm now having to try and charge back my credit card and I'm referring to fraud prevention.
When I first ordered the pair of sketchers sandals I was sent 2 different sizes of sandals I emailed the company and they offered either a refund or replacement. I went for the replacement they arranged to have the shoes returned to them free of charge via Royal mail and today I've received the correct size of shoes
I ordered a pair of Hunter wellies, only one boot in the box . Tried calling numerous times but no answer.
Received an email stating someone would contact me in 24 hours 4 days ago.
Still can’t contact them and no contact from them .
So no Wellington boot, no solution and no refund.
If I could have rated zero stars I would have .
Incredibly impressed with this company! My first time ordering with them and will definitely be returning! I ordered some Womens Mini Uggs as they were a really good price on here as opposed to other websites, super quick delivery and amazing quality!! Thank you so much.
UGG MENS HILLMONT CHELSEA BOOTS
I Ordered Men's Hillmont -30c Black Leather Waterproof UGG Boots £100 from £165 from loofes-clothing,
Delivery Was Exact Date, By Royal Mail
My Experience of Buying & Delivery was 100%
Thankyou loofes
Wouldnt use again ,charge extra for next day delivery ,ordered 12.30 on a weds afternoon paid £5 fed ex next day item comes on the monday ,ordered again on a weds paid £5 fed ex next day as want item for weekend order still not despatched ,you mayaswell take the free royal mail delivery might even get it quicker
I placed an order for a football for my son to arrive in time for Christmas. I received an email confirming it had been despatched to arrive on there 23rd December, only to get an email on the 23rd stating there was never any football for them to despatch! Very disappointed, terrible customer service and false advertising.
Only came across them because I was after a short sleeved navy Lacoste shirt, my usual go to places didn’t have one and Loofes came up in a google search, so glad I did as the shirt was reduced and I got an extra discount code which worked, delivered after 2 days … Very Happy
Been shopping at Loofes of Bury and had another fine experience - bought some great quality clothing at good prices - lovely helpful staff and leader of the team Ian and I've come away happy again - go and try and enjoy the experience if you've not already and also enjoy the GENUINE SALE great price reductions keep it up guys
First time customer at loofes. Given some negative reviews i was hesitant on ordering. I did it anyway. They had a great deal on ea7 trackies that i bought and they are legit too. Little 15% off voucher came too so i plan on shopping again
Loofes Clothing is a men's clothing retailer that specializes in providing a diverse range of apparel designed for modern men. The company offers various clothing items, including casual wear, formal attire, and accessories, catering to different style preferences and occasions. With a commitment to quality and contemporary designs, Loofes Clothing aims to meet the needs of fashion-conscious consumers seeking comfortable and stylish options.
Targeting men of all ages, Loofes Clothing focuses on delivering products that combine both functionality and aesthetic appeal. Customers can explore an extensive collection that emphasizes versatility and wearability, making it suitable for everyday use, work environments, or special events. By prioritizing customer satisfaction and an engaging shopping experience, Loofes Clothing positions itself as a reliable source for men's fashion.