No coat took money
Don't even want to put one star. Took money out of my bank on 6th December for a coat had no correspondence and no coat.

Loofes Clothing is a men's clothing retailer that specializes in providing a diverse range of apparel designed for modern men. The company offers various clothing items, including casual wear, formal attire, and accessories, catering to different style preferences and occasions. With a commitment to quality and contemporary designs, Loofes Clothing aims to meet the needs of fashion-conscious consumers seeking comfortable and stylish options. Targeting men of all ages, Loofes Clothing focuses on delivering products that combine both functionality and aesthetic appeal. Customers can explore an extensive collection that emphasizes versatility and wearability, making it suitable for everyday use, work environments, or special events. By prioritizing customer satisfaction and an engaging shopping experience, Loofes Clothing positions itself as a reliable source for men's fashion.
Loofes Clothing receives a mix of feedback from customers, with a notable 70% expressing positive experiences. Many reviewers praise the friendly and efficient staff, highlighting their willingness to assist with orders, such as wedding suits and UGG boots, and commend the timely delivery of products.
Customers appreciate the quality of items and the good deals available, reinforcing the store's reputation for selling authentic branded clothing. However, a significant number of complaints arise regarding order fulfillment issues, including missing items and lack of communication. Some consumers report frustration with customer service, particularly concerning refunds and exchanges. Despite these challenges, the overall sentiment leans positive, with many satisfied customers eager to recommend the shop.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 56 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 3 |
| Sep 24 | 4.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 56 most recent reviews.
“Good communication, timely delivery and accurate item description”
“Quick delivery, although, when opening the box, there was only 1 UGG boot in it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Men's Clothing.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 67 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 4.1 out of 5 (good) | — | 56 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Loofes Clothing is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.9).
56 reviews of Loofes Clothing. Filter by what matters to you.
Don't even want to put one star. Took money out of my bank on 6th December for a coat had no correspondence and no coat.
Make sure you read all the 1 star reviews for this company and never buy from them. I believe the Adidas Predators they sent me were fake and when I sent them back they had the cheek to deduct £7 postage from the original payment I made. They have absolutely no customer service and do not care at all about their customer. Please be warned and DO NOT BUY FROM THEM
Quick delivery, although, when opening the box, there was only 1 UGG boot in it !! So not a good start. Needless to say I’m returning the 1 boot as 1 foot would be rather cold. 🥶
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I don’t usually write reviews but this company is awful. Customer service is nonexistent. After two weeks of trying I am unable to get a response regarding a refund or exchange. Now I have children’s DM sandals at £59 that are no good to anyone. The significant difference in size between the sandals makes me question if they are genuine. Spend your money wisely, and spend it somewhere else.
Ordered some trainers for my birthday, only to have an email the day the delivery was expected that they had some how 'lost' the item. Stated that I would be refunded, 3 weeks later and 2 follow up emails and they are ignoring me. Don't bother with the customer line it's set to always be busy which is very suspicious. £100 scammed off me on my birthday, what a great company moral they have...
The item I brought was lelli kelli shoes for my daughter costing nearly £70 worst shoes I’ve ever purchased for the price the quality of the shoes was disgusting! The brackets were tarnished the bow broke the front of the shoe rubbed off and the inside of the shoes faded within a few hours of wearing
I ordered a pair of Hunter wellies, only one boot in the box . Tried calling numerous times but no answer. Received an email stating someone would contact me in 24 hours 4 days ago. Still can’t contact them and no contact from them . So no Wellington boot, no solution and no refund. If I could have rated zero stars I would have .
I placed an order for a football for my son to arrive in time for Christmas. I received an email confirming it had been despatched to arrive on there 23rd December, only to get an email on the 23rd stating there was never any football for them to despatch! Very disappointed, terrible customer service and false advertising.
Did not receive items,had been leaving emails but no reply received, the phone number given on website does not work,im afraid this is a scam website
do not order from them they set up reoccurring payment on your account amd never send you the purchased item a scam
I bought an Emporio Armani shirt off Loofes Clothing after reading reviews saying the company sells legit stuff, but the shirt was clearly fake. No tag in the back that says EA7 (which real Emporio Armani has), instead a print in the back saying "EA7 Made in Mauritius" , meaning it is fake! Delivery also took 8 days!
Loofes Clothing is a men's clothing retailer that specializes in providing a diverse range of apparel designed for modern men. The company offers various clothing items, including casual wear, formal attire, and accessories, catering to different style preferences and occasions. With a commitment to quality and contemporary designs, Loofes Clothing aims to meet the needs of fashion-conscious consumers seeking comfortable and stylish options. Targeting men of all ages, Loofes Clothing focuses on delivering products that combine both functionality and aesthetic appeal. Customers can explore an extensive collection that emphasizes versatility and wearability, making it suitable for everyday use, work environments, or special events. By prioritizing customer satisfaction and an engaging shopping experience, Loofes Clothing positions itself as a reliable source for men's fashion.
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