Review summary

Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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KS

Kishor Shah

5 out of 5 stars
mobile plan

I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.

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T

The_morse

5 out of 5 stars
Fab service from Akshay

Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊

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M

Margarita

1 out of 5 stars
I'm in France buyed 3GB spend money…

I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service

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All reviews

1,000 total • Write a review

Showing 171 - 180 of 996 reviews
I

Quick response and sorted my problem…

Quick response from Selvaraj who sorted my problem very quickly.

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AA

Akshay's response was fast and…

Akshay's response was fast and straightforward.

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M

Excellent service today

Excellent service today. Ms Majuri was incredibly helpful and we resolved my problem. Thank you so much for your help, working hard and explaining everything to me. Marijana

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RJ

Great service from Selvaraj

Great service from Selvaraj. Really quick and easy to answer and action my query.

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N

Amazing Customer service skills

Amazing Customer service skills, very helpful, helped to find the best deal for me,

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SP

Amazing

Amazing , my query got resolved much faster

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AL

Great service!

Akshay sorted my query very quickly on chat. Great service. Thank you

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CJ

Fast and responsive chat - a refreshing change!

Fast, personal chat from a very helpful agent (Pushkar) to answer my questions about joining Lebara. I will be joining them, as my sister recently has and is very happy with their service. Coupled with fast helpful chat with an agent, and competitive prices, I'll give them a go.

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RB

Selvaraj helped me out a lot and did a…

Selvaraj helped me out a lot and did a great job

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JH

Great Service

Akshay was very helpful in sorting out my issue and in sending me a replacement SIM quickly

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