Review summary

Knights Professional Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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T
Fabulous Service

Fast , excellent service . With a real eye for the key points . We highly recommend Knights

We bouth our first home with knights…

We bouth our first home with knights sollicitors they did a great job.

A very professional team led by superb…

A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.

A
Jodie Coy and her team made the sale…

Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.

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All reviews

692 total • Write a review

Showing 671 - 680 of 688 reviews
LK
1 out of 5 stars

Steer clear

Steer clear of this firm. Used them for a house purchase and due to incompetence at their end, we ended up being homeless for the night. Communication shocking, at times I really believed that I had been ripped off by a firm pretending to be solicitors. Made a complaint but they haven’t even bothered contacting me to resolve it. Loads of extras added on to their charges. Really nice at first but once they have your instruction they change. I would give zero stars if it was at all possible.

Date of experience: December 17, 2020

HF
1 out of 5 stars

re mortgage

at first they nice as any law firm .. but once you hire them .. all gone .. your bills will go up and never stay within what agreed .. no reply and delay ongoing and more you chase them more your bill will be add on and if you complain why taking such long time .. then more delays etc.. process of 1-2 week they starch it as months just to add more to your bill and already cost me alot on my mortgage delays .. just really bad ..

Date of experience: December 14, 2020

MF
1 out of 5 stars

Worse Solicitor for property

Worse Solicitor ever you can use for property!! I have been waiting for exchange and completion since July. No communication from the solicitor, no reply or responses to email or calls. Very slow work. I had to chase and chase again and again to get an update. I was put forward to speak to the supervisor after being fed up with my solicitor Ms N.W, and turned out to be he is worse than the associate solicitor on my case. Absolutely poor communication skills. All they want is their hands in your pocket. To open a file for you they will show their eagerness, once you have opened a file and are obliged to pay their fees, then they disappear and you have to chase them. Shame I was fooled by my mortgage broker to use them, otherwise I would have gone with my precious solicitor who was more professional and reliable to work with. Will definitely under no circumstances use this firm again and would absolutely not recommend anyone to use the solicitors for at least property.

Date of experience: November 27, 2020

HG
5 out of 5 stars

The Nottingham branch

The Nottingham branch assisted us with the sale of our property and were very helpful, efficient and reliable in dealing with everything. Johanna, Nick and their colleagues were all very prompt in responding to our enquiries

Date of experience: November 14, 2020

R
1 out of 5 stars

Incredibly bad service and poor…

Incredibly bad service and poor communication. There were no update of my remortgage/completion and there were always delays. I had to chase regularly for updates. The worst part of the process was dealing with Leeds BS's chosen solicitors (Integrar (part of knights Professional Services) formally known QCAS) who were very very very unprofessional. I had to continuously chase the solicitor regularly for updates and confirmation. They also did not follow procedures set by Leeds BS which meant my mortgage started earlier than expected and a payment was processed whilst my existing mortgage was still in place. They also only provide me an important document 36 hours before my completion which meant I had to delay the completion due to the short time to review. I would never use this unprofessional company again!

Date of experience: November 11, 2020

SG
5 out of 5 stars

Knights Leeds office were great when we sold our property!

We sold our house in Sheffield and used the Leeds office and had a very excellent, prompt and helpful service from Louise Nunns and Paula Mayfield. Very happy with their work. Thank you!

Date of experience: November 8, 2020

S
1 out of 5 stars

Do not use Knights

If you are thinking of using Knights for your property purchase do not do it! I am in the process of buying a leasehold flat with no chain and I am currently on week 17 with no sign of completion or exchange of contracts in sight. My emails and phone calls are ignored on a regular basis and I'm only given an update if I get my estate agent involved. Please do not waste your time and money.

Date of experience: November 4, 2020

MN
4 out of 5 stars

James and Sandy kept us up to date with…

James and Sandy kept us up to date with proceedings in our house move. Friendly helpful and polite. Many Thanks. Nev and Amy

Date of experience: September 3, 2020

KP
5 out of 5 stars

I highly recommend John Lord and Asim Din

I highly recommend John Lord and Asim Din who dealt with a very concerning matter for me in a way that resolved it positively without having to spend years in litigation. Without the help of these two fantastic solicitors I feel that things would not have turned out well at all and I am very happy with the service.

Date of experience: September 3, 2020

JF
5 out of 5 stars

Excellent Service

Thanks for all the help I received from the Nottingham team - especially Georgia. The lock down gave us all a few challenges but I was kept up to date with everything. Was advised in plenty of time when to recheck mortgage offer as it was out of date by the time things got moving again. Cannot recommend highly enough. Definately will use again if/when I need to. Jackie

Date of experience: September 3, 2020

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