Fabulous Service
Fast , excellent service . With a real eye for the key points . We highly recommend Knights
Knights Professional Services
Reviews 692•
4.5
Business Services4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Knights Professional Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
We bouth our first home with knights…
We bouth our first home with knights sollicitors they did a great job.
A very professional team led by superb…
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.
Jodie Coy and her team made the sale…
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.
Company details
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Contact info
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Website
www.knightsplc.com
All reviews
692 total • Write a review
Showing 661 - 670 of 688 reviews
MB
Lovely team
Lovely team. Helpful kind understanding and have empathy which costs nothing. Laura and Richard were just brilliant. I would use them again definitely. Well done for a great job and being so kind and trustworthy.
Date of experience: March 24, 2021
cL
Nice people to deal with.
Very pleased with the help we received from Knights Plc when purchasing our new home, Debbie Commons was very much on the ball along with Abbie Broadbent who helped with ensuring all relevant paperwork was completed within the right time scale. We had been kept informed of all relevant information of what was happening along with the concern of exchanging on the same day as completion and what could happen if things went wrong, fortunately we exchanged 2 days before completion, we found the Knights Plc team very professional and would recommend them.
Date of experience: February 26, 2021
MS
Constantly having to chase
Currently several months into the process of selling a house (granted has not been the most straight-forward sale and queries from buyers have been staggered), but communication has been non-existent. Constantly have to chase every issue, and even then, things are not actioned when promised. Tried to make allowances for the pandemic and all the knock-ons that has had, but exhausted with chasing things, the lack of effect this has and and the nonchalance.
Date of experience: February 23, 2021
JP
Very poor telephone manner and very…
Very poor telephone manner and very unprofessional. Person who is answering calls, just not interested in customer complaint. When asked to be put through to her manager/supervisor, they apparently didn’t have one. When asked to whom I make contact to make a complaint her reply was I don’t know. Very rude and unprofessional, would not recommend anyone to use knights if they want customer satisfaction.
Date of experience: January 30, 2021
DB
Thanks Nottingham team.…
I have recently used the Nottingham branch for conveyancing and the Team headed up by Wendy (with Helen and Sian), could not have been more helpful. They were always available and reassuring at the crisis points during our house sale and purchase with shrewd advice given. Thanks to all and at a reasonable fee. Five star service!
Date of experience: January 22, 2021
JY
Steer clear of Knights Nottingham…
Steer clear of Knights Nottingham Office. Extremely slow response and incompetent, on top of that, they also gave incorrect legal advice. I am considering suing them for prefessional negligence.
Date of experience: January 18, 2021
R
Reviewer
US
Did their job, but kept us uninformed
We recently used Knights solicitors to oversee the purchase of our first home, and although they did their job and the house purchase went smoothly, they were incredibly slow to reply to emails, and often ignored them altogether. On a piece of important documentation my home address was incorrect and we requested that they change it. After two weeks of waiting and emailing multiple times, they sent us the exact same (unchanged) document asking for our signatures. They were also often very quick to email us asking for payment for services to be carried out (searches, etc.), but we had to chase them up after weeks of silence to find out what the outcome of these services were. Overall they carried out the work of a solicitor and transferred the mortgage funds to the seller in a timely manner, but kept us very uninformed throughout the entire process.
Date of experience: January 18, 2021
FB
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY Absolutely awful. Incompetent and failed to do the job correctly the first time! They make you resend the same document over and over again! . Poor customer service. Even failed to give correct information in the first place!
Date of experience: January 13, 2021
DP
Negligently failed to advise us on the…
Negligently failed to advise us on the impact of buying a leasehold flat with only 86 years left on the lease. Negligently failed to transfer the leasehold to us. Tried to rectify both but then negligently filed an invalid lease extension application. Then withdrew from acting for us three weeks before we were due to complete.
Date of experience: January 4, 2021
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