Fabulous Service
Fast , excellent service . With a real eye for the key points . We highly recommend Knights
Knights Professional Services
Reviews 692•
4.5
Business Services4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Knights Professional Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
We bouth our first home with knights…
We bouth our first home with knights sollicitors they did a great job.
A very professional team led by superb…
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.
Jodie Coy and her team made the sale…
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.knightsplc.com
All reviews
692 total • Write a review
Showing 361 - 370 of 688 reviews
P
PG
US
House sale using Knights services
Our house purchase has just been completed by the Knights team in Sheffield. Linda and Sophie dealt with it in professional efficient and friendly manner. They kept us informed at all stages of the process and were readily available to answer our questions. We would certainly recommend them and use them again.
Date of experience: March 24, 2024
C
Customer
US
House Sale & Purchase
We can't thank Kirsten & George for all their help with our house sale and purchase. Both were extremely professional, efficient and friendly. We would highly recommend their services and would not hesitate to use them again in the future.
Date of experience: March 22, 2024
MA
York Office – A Cautionary Tale of Deception and Overcharging
My wife and I regretfully engaged Knights plc, a law firm recommended by our financial advisors, to prepare our Wills, Lasting Powers of Attorney, and Letters of Wishes. Our journey began with an introductory meeting, presented under the guise of marketing, with one of their partners. This session, filled with trivial banter and self-praise, was never disclosed to be billable. We were never made aware that an introductory meeting would be chargeable. Naively, we proceeded, not yet formally committed to their services. Persuaded by their initial pitch, we chose to proceed with their services, faced with a choice between a fixed fee of approximately £4,000 plus VAT or billing based on time spent. The latter was recommended as the most cost-effective approach, a suggestion we took at face value. The ensuing process was riddled with inefficiencies, notably the unnecessary review of documents, inevitably racking up additional billable hours. This inefficiency culminated in a staggering intermediate bill which breached the initial estimated costs, with completion costs alone amounting to an additional £3,400 (inclusive of VAT). A competing firm has subsequently completed the same work for less than £1,000, highlighting the egregious overcharge by Knights plc. Shockingly, our bill included around £1,000 for the supposed 'non-chargeable' introductory meeting. When challenged, Joanna Farrow, the overseeing partner, defended this by claiming legal advice was provided during this session. This justification not only contradicted our initial understanding but also showcased the firm's deceitful practices. In addition to this the firm tried to charge us £150 for reviewing and sending us our own timesheet of costs, after we questioned this, they agreed to write this off as a sign of goodwill! Given our experience, we strongly discourage anyone from engaging with Knights plc for Will preparation or similar legal needs. Should you consider their services, insist on written confirmation against introductory meeting charges and opt for a fixed fee arrangement (if you are happy with the quote). Their conduct, in our view, borders on the exploitative, aiming to extract unwarranted fees from unsuspecting clients. Driven by our experience, we are compelled to warn others through this review. Furthermore, we are reporting Knights plc to the Solicitors Regulation Authority and the Law Society, to make them aware of their practices.
Date of experience: March 22, 2024
A
Ahmad
US
Professional service
I enjoyed working with Kirsten, Kerianne, and the Knights team very much. The team was extremely professional and I was kept informed about every single step and detail from the start. They handled some complex situations with patience, and the house completion went smoothly. I would highly recommend their services and won't hesitate to use them again in the future. Excellent work!
Date of experience: March 20, 2024
MR
Knights Professional Services in Newcastle are brilliant !
Knights Professional Services in Newcastle and especially Scott , are the best solicitors we used . The professionalism and the expertise in which our purchase was dealt with is a breath of fresh air. Scott was proactive , punctual, above all informative. If you are buying or selling these are the solicitors to trust and to go to. Thank You so much Scott ! I am already looking forward to the next project together.
Date of experience: March 20, 2024
PR
Super professional!
I had a fantastic experience with Kirsten, Geroge and the whole team at Knights. I knew I was in good hands from the start, they were super professional and I was informed about every single steps and details. They were very patient dealing with some complex situation and house completion went all smooth. I would highly recommend and will not hesitate using their services again. Top marks!
Date of experience: March 18, 2024
FW
Excellent service!
Lowri and Harriet helped me with a property sale which we needed to complete in a very quick timeline due to personal factors. They were both absolutely brilliant, their service and efficiency made the transaction the smoothest and quickest one I have ever had before. I would highly recommend and will definitely be using them again for my next purchase!
Date of experience: March 15, 2024
AS
Ali S
US
Excellent conveyancing
Kimberly has once again handled my conveyancing brilliantly. She is professional, thorough, approachable and diligent. She kept me informed throughout the process and answered any queries I had promptly and with understanding. Highly recommend.
Date of experience: March 11, 2024
ND
Conveyancing Knights
We engaged Knights for our conveyancing needs, selecting a solicitor listed on the developer's panel from whom we were purchasing our first flat. While we understand the necessity of verifying funds, our solicitor went overboard by requesting explanations and invoices for expenses incurred on behalf of my wife. They even demanded ID verification for friends who had merely reimbursed me for expenses, for which I had to pay £75+VAT per individual—a frustrating and unnecessary expense. We cannot recommend their services. The solicitor went on holiday without informing us, and upon reaching out, we received a standard response promising information "in due course." The constant barrage of questions, asking for invoices and documentation, led to our decision to cancel the purchase. Despite this, we were charged almost the full value of the initial quote. Their actions seemed focused on extracting money from our situation rather than providing proper guidance and support.
Date of experience: March 7, 2024
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