Review summary

Kenwood Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

L
Great service

Great service. Unsure of the booking so I made a call and the agent was helpful and communicated clearly.

Easy to deal with .

Easy to deal with . and a good price

Good pricing friendly staff and…

Good pricing friendly staff and holidays have been perfect

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Showing 161 - 170 of 996 reviews
K
5 out of 5 stars

This was our 1st time booking with Kentwood Travel

This was our 1st time booking with Kentwood Travel, as we usually use the same travel company but as we found some fantastic deals with Kentwood travel, we called them, for some advice. Our travel consultant Lai was extremely helpful, knowledgeable and friendly in assisting us. She answered so many of our questions (as we were finding it difficult to decide on which Hotel) and made the whole booking process easy and enjoyable. We genuinely can not believe the saving we made by booking with Kentwood in comparison of what we would have paid if we had booked with our usual go to travel company (saving almost 40%). We returned from our fantastic holiday in Mexico yesterday, and are already planning on calling Lai to arrange our next trip.

Date of experience: May 28, 2025

J
5 out of 5 stars

5* Service all round !

Reshmee has been the most incredible specialist at Kenwood to work with. She always responds same day and with answers to all my questions. It’s just been brilliant compared to other companies I’ve worked with and I would highly recommend her and Kenwood, particularly if you are looking to do an overseas wedding !

Date of experience: May 28, 2025

ML
5 out of 5 stars

Best staff ever

Everyone I’ve spoken to on the phone were excellent, very nice people to deal with.

Date of experience: May 27, 2025

M
5 out of 5 stars

Friendly and knowledgeable agent who…

Friendly and knowledgeable agent who was more than helpful with all my questions !!

Date of experience: May 27, 2025

Cl
5 out of 5 stars

Everything was done very quickly and…

Everything was done very quickly and efficiently

Date of experience: May 26, 2025

C
5 out of 5 stars

Great experience with Kenwood as usual

Great experience with Kenwood as usual. Easily the best travel agents for leisure in the UK.

Date of experience: May 25, 2025

SW
5 out of 5 stars

Arancha

Arancha Was quick and efficient thanks

Date of experience: May 23, 2025

AB
5 out of 5 stars

Lai yap was brilliant during the…

Lai yap was brilliant during the booking. Full of useful information. Very friendly and accommodating. Very honest and trustworthy.

Date of experience: May 23, 2025

DM
5 out of 5 stars

This is our 2nd time booking with…

This is our 2nd time booking with Kenwood travel never had any problems at all Excellent service , thanks to Jit for arranging our next trip to Sri Lanka in January 2026

Date of experience: May 23, 2025

BW
5 out of 5 stars

The service was quick and clear.

The service was quick and clear.

Date of experience: May 23, 2025

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