Review summary

Kenwood Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

L
Great service

Great service. Unsure of the booking so I made a call and the agent was helpful and communicated clearly.

Easy to deal with .

Easy to deal with . and a good price

Good pricing friendly staff and…

Good pricing friendly staff and holidays have been perfect

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Showing 141 - 150 of 996 reviews
M
5 out of 5 stars

Your representative

Your representative, Jit, was knowledgeable, helpful, extremely polite and made the process of booking this holiday very easy. His ability to advise different flight times was financially rewarding, thank you.

Date of experience: June 5, 2025

Ca
5 out of 5 stars

Very good customer service and friendly…

Very good customer service and friendly lady on the phone...everything was first class when booking and thanks to Carole for everything...this is our 4th holiday with Kenwood and it is lovely to have a personal service Thank you

Date of experience: June 5, 2025

C
5 out of 5 stars

Customer service was second to none

Customer service was second to none. Extremely knowledgeable and friendly customer service. Arancha covered every aspect with me and was able to offer more appropriate flight times to suit our needs. Would highly recommend. Made booking this holiday easy and smooth.

Date of experience: June 4, 2025

AN
4 out of 5 stars

Pleasant experience

Pleasant, helpful administrator who went over and above to achieve the desired result for my holiday. Difficulty making contact with named personnel at times, otherwise excellent.

Date of experience: June 3, 2025

GP
5 out of 5 stars

Bali and Borneo

I contacted Kenwood Travel last year, particularly Zac Waterhouse who looks after the Far East and Asia, to look at a trip my partner and I wanted to take to Borneo, Bali and Kuala Lumper in May 2025. The help and advice we received was outstanding. Zac booked flights, hotels, transfers and excursions for us and compiled a comprehensive itinerary. Everything was fantastic and went like clockwork. The hotels were top quality (even got upgraded in one) and special concessions in another. The tour operators they used in Borneo (My Nature Resort - Sepilok) ran the rain forest part of the tour with a single guide (Shout out to Rose), who stayed with us the whole time and was our guide and source of all the information regarding everything we saw. Finally, the company who looked after all the airport and hotel transfers (Destination Asia) were fantastic too. Always prompt and with nice clean vehicles. We were kept informed all along with information on transfers and pickup times. All in all a 5star experience 10/10.

Date of experience: June 3, 2025

g
5 out of 5 stars

Kirsty was excellent

Kirsty was excellent

Date of experience: June 2, 2025

LP
5 out of 5 stars

Fabulous always use Kenwood

Fabulous always use Kenwood Expertise and value

Date of experience: June 2, 2025

SJ
5 out of 5 stars

amazing customer service

amazing customer service Georgi has booked our last five holidays to the maldives. He is very knowledgeable and nothing is too much trouble for him, He will go above and beyond to find you that extra deal

Date of experience: June 2, 2025

NS
5 out of 5 stars

Superb Price and Service

Value for money, communication and service all exceptional! I had 3 travel agents on this trip and Kenwood by far and away offered the best value, at least 15% better than the next best.

Date of experience: June 2, 2025

FG
5 out of 5 stars

Really helpful team helped us to book…

Really helpful team helped us to book our honeymoon. Communication great and went out of their way to help us!

Date of experience: June 2, 2025

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